Senior Accounts Receivable Specialist - Drive Cash Flow

alcon; Jeddah; On-site; SAR 223,000 - 391,000; Full time

Benefits offered by this job

Competitive compensation

Global career development

Collaborative work environment

Job summary

Alcon is seeking a Senior Associate I, Accounts Receivable in Jeddah, Saudi Arabia to manage a high-profile AR portfolio and drive timely collections. You will communicate with customers via phone and email, support reporting, credit assessment, and cash flow objectives within the Saudi Arabia, EMEA and Global AR teams.

The role requires SAP expertise, strong analytical and communication skills, and the ability to adapt to a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience in Accounts Receivable, Credit Management, Collections, or Finance Operations.
• Strong analytical and problem-solving skills with the ability to manage complex customer accounts.
• Experience reviewing customer credit exposure and mitigating financial risk.
• Excellent communication and stakeholder management skills.
• Proficiency in ERP systems and Microsoft Excel.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Collects outstanding receivables in accordance with terms and conditions of contracts, customer payment terms, etc.(managing customer receivables, ensuring timely collections, reducing overdue balances, and maintaining accurate customer account records, etc.)
• Support reduction of bad debt expense through proactive collection of aged receivables.
• Work closely with AR leadership team to identify high risk accounts before they become an issue.
• Monitor payment performance and financial liquidity of existing customers, adjusting credit limits and risk codes as necessary
• Identifies and support resolution of invoice disputes.
• Collaborates with customers to improve AR performance and sets up special credit arrangements and payment schedules with Management oversight.
• Support Cash Application team with payments as needed to ensure they are properly identified and applied in a timely manner
• Support month end close/reporting/compliance requirements for Credit & AR.
• Solves customer and process problems of varying scope and complexity.
• Support Regional/Global AR leadership through the identification of process improvements within the AR function in order to drive efficiencies and improve overall timeline for cash collection.
• Act as SAP Subject Matter Expert and System Super User supporting Saudi Arabia AR under the guidance of the Regional/Global Team
• Coordinate with Sales, Customer Service, and Logistics teams to resolve payment issues.
• Visit customers to follow up on overdue invoices and disputed balances.
• Collect customer payments, acknowledgments, or commitment letters where applicable.
• Build relationships with customer finance and accounts payable teams.
• Escalate collection risks and potential bad debts to AR Manager / management.
• Document visit outcomes and update collection actions in SAP and collection trackers.
• Support legal and recovery actions by gathering required documentation

Skills

Accounts Receivable

Credit management

Collections

ERP systems

Microsoft Excel

Communication skills

Analytical skills

Independent work

English fluency

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

SAP

Job description

Alcon is seeking a Senior Associate I, Accounts Receivable in Jeddah, Saudi Arabia to manage a high-profile AR portfolio and drive timely collections. You will communicate with customers via phone and email, support reporting, credit assessment, and cash flow objectives within the Saudi Arabia, EMEA and Global AR teams.

The role requires SAP expertise, strong analytical and communication skills, and the ability to adapt to a fast-paced healthcare environment.