Sr Analyst I IT Operations

DXC Technology; Riyadh; On-site; SAR 140,000 - 200,000; Full time

Job summary

DXC Technology in Riyadh seeks an experienced Infrastructure Support Analyst to provide expert technical support for complex infrastructure issues and to assist in the delivery of infrastructure projects. The role requires a Bachelor’s degree and typically 5+ years of relevant work experience, including proven infrastructure analysis skills.

Candidates with Cisco CCNA, AWS, or CompTIA Security+ are a plus. The position emphasizes monitoring, troubleshooting, documentation, and adherence to best

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically 5+ years of relevant work experience in industry, with at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• Advanced certifications such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+ are a plus.

Responsibilities

• Provide expert technical support in infrastructure services responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Skills

Data analysis

Problem-solving

Continuous learner

Education

Bachelor's degree

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Responsibilities

• Provide expert technical support in infrastructure services responding to complex issues and inquiries
• Assist in the implementation of infrastructure projects and initiatives executing assigned tasks
• Continuously monitor and troubleshoot infrastructure systems ensuring optimal performance
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges
• Participate in the development of infrastructure documentation including incident reports and configuration details
• Apply deep technical knowledge to address complex infrastructure-related problems
• Follow established best practices and standards in infrastructure service delivery
• Apply critical thinking and technical skills to find solutions to infrastructure issues

Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technologyAn advanced degree in a relevant field is a plus. Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.