About Red Palace
A symbol of Saudi Arabia’s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.
Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom’s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.
Hotels: RED PALACE
Job Title: SPA Therapist
Reporting To: Head Therapist dotted line Assistant SPA Manager
The Position
The Spa Therapist will deliver personalized, high-quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest-focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall Spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.
RESPONSIBILITIES
Client Consultation & Treatment
- Conduct thorough consultations to understand guest needs, health concerns, and preferences.
- Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
- Educate guests on the benefits of treatments and recommend personalized Spa programs.
Spa Environment Maintenance
- Maintain a clean, organized, and welcoming treatment room, adhering to Boutique Group’s standards.
- Ensure proper sanitization of equipment and restocking of products.
- Uphold a tranquil and professional atmosphere in the Spa.
Guest Interaction & Service Excellence
- Handle all guest interactions with warmth, professionalism, and discretion.
- Promote other Spa services and wellness programs, encouraging guests to explore the full range of offerings.
- Anticipate guest needs and exceed expectations through thoughtful and attentive service.
- Embrace and practice the company’s legacy values and competencies in all, team, and stakeholder interactions, acting as a role model for the desired culture and behaviors.
Team Collaboration & Compliance
- Work harmoniously with colleagues and supervisors to ensure seamless Spa operations.
- Participate in regular team meetings and training sessions to stay informed about Spa updates, trends, and protocols.
- Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.
QULATIONS & COMPETENCIES
- A national certification or license as a Massage Therapist.
- Current CPR certification.
- A minimum of 2 years of experience in a luxury spa or resort setting.
- Proficiency in English, with excellent communication skills.
- Strong knowledge of anatomy, physiology, and a range of massage techniques.
- Exceptional organizational skills, attention to detail, and a high level of professionalism.
- A passion for wellness and a genuine commitment to guest satisfaction.
- Physical stamina to perform multiple treatments and ability to handle equipment safely.