Spa Guest Experience Specialist

Grand Hyatt Al Khobar Hotel And Residences; Al Khobar; On-site; SAR 67,000 - 89,000; Full time

Job summary

Grand Hyatt Al Khobar Hotel And Residences is seeking a Guest Service Officer - Spa (Saudi Nationality). Based in the Spa within the Rooms Division, you will support the reception team, greet guests, handle inquiries, and coordinate with spa staff to ensure a smooth guest experience.

Ideal candidates have a relevant degree or diploma in Hospitality or Tourism management, at least 2 years of hotel operations experience, and excellent customer service, communication, and interpersonal skills.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Contributes to the smooth and efficient running of the Reception within the Spa of Rooms Division.

Skills

Customer service

Interpersonal skills

Communication

Education

Degree or diploma in Hospitality or Tourism management

Job description

Grand Hyatt Al Khobar Hotel And Residences is seeking a Guest Service Officer - Spa (Saudi Nationality). Based in the Spa within the Rooms Division, you will support the reception team, greet guests, handle inquiries, and coordinate with spa staff to ensure a smooth guest experience.

Ideal candidates have a relevant degree or diploma in Hospitality or Tourism management, at least 2 years of hotel operations experience, and excellent customer service, communication, and interpersonal skills.