Social Performance Lead

confidential government; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

confidential government, headquartered in Riyadh, seeks a Social Performance lead to manage licensing, stakeholder engagement, and grievance processes within the environment sector. The role focuses on monitoring compliance, identifying social risks, and guiding licensees to improve practices.

Ideal candidates will have a Bachelor's in related fields and at least five years of relevant experience in social performance, community development, or sustainability, with strong collaboration across

Qualifications

• Bachelor's degree in social sciences, sustainability, public policy, or a related field.
• Minimum 5 years of relevant experience in social performance, community development, stakeholder engagement, sustainability, or social compliance.

Responsibilities

• Manage intake, screening, completeness checks, and risk prioritization of social performance self-reports from environment licensees.
• Conduct technical reviews of social performance reports for stakeholder engagement, grievance management, community investment, local content, and human rights.
• Analyze reports to identify social risks, trends, and compliance gaps and develop evidence-based recommendations and corrective actions.
• Track corrective actions with licensees and follow up on implementation.
• Manage community grievances and related cases, ensuring timely investigation, follow-up, and closure.

Skills

Social performance

Stakeholder engagement

Sustainability

Education

Bachelor's degree in social sciences, sustainability, public policy, or related field

Job description

A leading semi-government entity in Saudi Arabia’s is looking for skilled professionals to join its growing team. Headquartered in Riyadh, the organization plays a strategic role in supporting economic development initiatives and driving long-term impact across key sectors.

If you are looking for a meaningful career with an organization committed to sustainability, innovation, and industry excellence, this is your opportunity to be part of something impactful.

Job Purpose:

To lead and support social performance activities within the environment sector by reviewing licensees’ social performance compliance, managing community grievances, conducting field assessments, and supporting stakeholder and community engagement. The role ensures that social performance requirements are effectively monitored, identified gaps are addressed, and licensees are supported in improving their social performance practices.

Key Accountabilities:

• Manage the intake, screening, completeness checks, and risk-based prioritization of social performance self-reports submitted by environment licensees.
• Conduct technical reviews of social performance reports to assess compliance with requirements related to stakeholder engagement, grievance management, community investment, local content, human rights, and resettlement, where applicable.
• Analyze reports to identify social risks, trends, and compliance gaps, and develop evidence-based recommendations and corrective actions.
• Track corrective actions with licensees and follow up on implementation to ensure identified gaps are appropriately addressed.
• Manage community grievances and related cases, ensuring timely investigation, follow-up, and closure in accordance with established service levels and commitments.
• Conduct site visits and field assessments when required and prepare evidence-based reports outlining findings, agreed actions, and follow-up requirements.
• Develop guidance materials and deliver awareness sessions to licensees on social performance requirements, reporting standards, and good practices.
• Propose and support initiatives to strengthen social performance practices, including grievance procedures, reporting templates, risk-screening tools, and community engagement guidance.
• Collaborate with relevant functions, including Licensing, Legal, Field Operations, Environmental/Sustainability teams, and Communications.
• Monitor social performance KPIs and prepare periodic reports and dashboards covering report reviews, corrective actions, grievance closure, and awareness activities.

Minimum Qualifications & Experience:

• Bachelor's degree in social sciences, Community Development, Sustainability, Public Policy, or a related field.
• Minimum5 years of relevant professional experience insocial performance, community development, stakeholder engagement, sustainability, or social compliance.