Social Media Account Manager (Digital Marketing Services)

Potential HR Services & Consulting; Riyadh; Vor Ort; SAR 120.000 - 180.000; Vollzeit

Zusammenfassung

Potential HR Services & Consulting, on behalf of a Riyadh-based digital marketing agency, seeks a Social Media Account Manager. You will lead multi-platform campaigns, coordinate with creative teams, and nurture client relationships.

The role requires strong Arabic and English copywriting, knowledge of Saudi market trends, and expertise in performance analytics. On-site in Riyadh with full-time hours.

Qualifikationen

• Bachelor's degree in Marketing, Communications, Business Administration, or related field preferred.
• 3–5 years of proven social media account management experience.
• Minimum 3 years in digital marketing/creative agency—mandatory.
• Saudi nationality required.
• Strong Arabic and English copywriting and communication.
• Experience managing multiple client accounts and campaigns.
• Familiar with Saudi market trends and audience behavior.
• Proficiency in analytics and performance reporting.
• Experience with cross-functional teams.

Aufgaben

• Act as the primary point of contact for assigned client accounts, maintaining strong relationships and ensuring client satisfaction.
• Develop and oversee social media strategies, content pillars, and monthly content calendars aligned with client objectives.
• Manage social media activities across Instagram, TikTok, Snapchat, X, LinkedIn, and other relevant platforms.
• Coordinate with Designers, Copywriters, Videographers, Content Creators, and Paid Media teams to ensure high-quality campaign execution.
• Write, review, and approve Arabic and English content, ensuring alignment with brand guidelines and Saudi audience preferences.
• Manage client meetings, presentations, creative briefs, content approvals, and campaign deliverables.
• Monitor campaign performance, analyze social media KPIs, and provide actionable recommendations and client reports.
• Handle client feedback, complaints, and escalations professionally, maintaining strong account relationships.
• Manage account timelines, scopes of work, and budgets while ensuring timely delivery.
• Identify opportunities for account growth, upselling, and cross-selling relevant agency services.
• Support business development activities, including proposals, pitches, and presentations.
• Stay updated on Saudi market trends, digital culture, and emerging social media practices.

Kenntnisse

Social media management

Client relationship management

Copywriting

Analytics reporting

Project management

Cross-functional coordination

Ausbildung

Bachelor's degree in Marketing/Communications/Business

Tools

Meta Business Suite

TikTok Ads Manager

Social media analytics tools

Jobbeschreibung

Job Description

Potential HR is hiring on behalf of its client, digital marketing agency, for a Social Media Account Manager based in Riyadh, Saudi Arabia.

Key Responsibilities

• Act as the primary point of contact for assigned client accounts, maintaining strong relationships and ensuring client satisfaction.
• Develop and oversee social media strategies, content pillars, and monthly content calendars aligned with client objectives.
• Manage social media activities across Instagram, TikTok, Snapchat, X, LinkedIn, and other relevant platforms.
• Coordinate with Designers, Copywriters, Videographers, Content Creators, and Paid Media teams to ensure high-quality campaign execution.
• Write, review, and approve Arabic and English content, ensuring alignment with brand guidelines and Saudi audience preferences.
• Manage client meetings, presentations, creative briefs, content approvals, and campaign deliverables.
• Monitor campaign performance, analyze social media KPIs, and provide actionable recommendations and client reports.
• Handle client feedback, complaints, and escalations professionally, maintaining strong account relationships.
• Manage account timelines, scopes of work, and budgets while ensuring timely delivery.
• Identify opportunities for account growth, upselling, and cross-selling relevant agency services.
• Support business development activities, including proposals, pitches, and presentations.
• Stay updated on Saudi market trends, digital culture, and emerging social media practices.

Job Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field is preferred.
• 3–5 years of proven experience in Social Media Account Management or Digital Marketing Account Management.
• Minimum 3 years of experience working within a Digital Marketing, Advertising, Social Media, or Creative Agency — Mandatory.
• Saudi nationality is required.
• Proven experience managing multiple client accounts, client relationships, and social media campaigns.
• Strong experience in developing social media strategies, content calendars, and creative briefs.
• Excellent understanding of the Saudi market, audience behavior, and digital trends.
• Strong Arabic and English communication and copywriting skills, including proficiency in Saudi White Language.
• Experience coordinating with cross-functional creative, content production, and performance marketing teams.
• Proficiency in social media analytics, performance reporting, and presenting campaign results to clients.
• Strong client servicing, presentation, negotiation, problem-solving, and account management skills.
• Ability to manage competing priorities, deadlines, and client expectations in a fast-paced agency environment.
• Experience supporting business development, client pitches, or account growth initiatives.
• Experience in Event Management, Event Coordination, or Event Marketing is a plus.
• Experience managing accounts in Real Estate, Retail, F&B, or Lifestyle sectors.
• Familiarity with Meta Business Suite, TikTok Ads Manager, and social media analytics tools.
• Experience in Influencer Marketing and Content Creator collaborations.

Working Conditions

• Location: Riyadh, Saudi Arabia
• Employment Type: Full-Time
• Work Arrangement: On-site