Merge Recruitment Agency is looking for a skilled technician to coordinate and conduct installations of security network products in Riyadh, Saudi Arabia. The ideal candidate will possess a minimum of 4-5 years of hands-on experience with surveillance systems and physical security technologies, along with relevant certifications. Responsibilities include managing service events, training staff, and maintaining documentation. Candidates should also have a solid understanding of networking technologies and work with Microsoft servers.
Qualifications
Minimum 4-5 years of hands-on technical implementation experience in surveillance systems and physical security systems.
Strong background in technologies such as networking, CCTV, and access control.
Solid background in Milestone and other relevant systems.
Responsibilities
Coordinate with projects and sales for pre-installations.
Install, operate, and train on security network products.
Provide required support to close service events promptly.
Skills
Technical implementation experience in Surveillance systems
Networking
CCTV
Access Control
Fire Alarm systems
Microsoft servers
CCNA certification
CCNP certification
Milestone certification
Job description
Responsibilities
Coordinating with projects and sales to do required pre-installations at customer site
Installing, operating and training security network products
Have a thorough understanding of SLA contracts and coverage levels.
Perform remedial repair activities on customer site.
Perform assignments as directed by Response Center senior technical staff.
Recognize situations requiring a service call Escalation and follows proper Escalation Procedures.
Provide the support required to close service events promptly, within the SLA and to the satisfaction of the customer
Validating actual problem and validating correct parts to be used for service
Effective 'debrief and reporting of service call for future enhancements
Documenting work activity and maintaining administrative paperwork.
Languages
Arabic - Native / Mother Tongue English -
Own a Car
Any
Have Driving License
Any
Job Skills
Have a minimum 4-5 years of Hands-on Technical implementation experience in Surveillance systems and Physical security systems.
Strong background with the underlying technologies such as Networking, WLNA , CCTV , Access Control, Arm barriers, Bollard systems …. ets
Have a solid Background in (Milestone, Lenel, HID ….) is a must.
Have a solid background in Fire Alarm systems will be preferred.
Have solid background in Physical security systems will be preferred.
Able to work with Microsoft servers (any version).