Shift Operations Lead – Team Performance & KPIs

Afaq - Warehouse Branch (Amazon); Riyadh; On-site; SAR 89,000 - 134,000; Full time

Job summary

Afaq - Warehouse Branch (Amazon) in the Riyadh region is seeking a proactive team lead to motivate staff, manage daily duties, and meet productivity KPIs in line with company goals.

You will mentor associates, conduct briefs, track attendance, and collaborate with the Shift Manager to address issues, uphold safety standards, and continually improve workflows in a fast-paced environment.

Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience.
• Flexibility to work a flexible schedule/shift/holidays including weekends and nights.
• Ability to lift up to 49 pounds and stand/walk for long shifts (up to 12 hours).

Responsibilities

• Help support daily management of department duties.
• Assign work to associates to support workflow and daily KPIs/goals.
• Conduct standup briefs, deliver feedback, floor audits, and vehicle inspections.
• Support training and up-skilling of new associates.
• Track, report, and analyze departmental metrics and KPIs.
• Review and update SOP documents as required.
• Improve product flow through the station.
• Identify and address safety hazards and participate in safety initiatives.

Skills

Team leadership

Communication

Problem solving

Training

MS Office

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Job description

Afaq - Warehouse Branch (Amazon) in the Riyadh region is seeking a proactive team lead to motivate staff, manage daily duties, and meet productivity KPIs in line with company goals.

You will mentor associates, conduct briefs, track attendance, and collaborate with the Shift Manager to address issues, uphold safety standards, and continually improve workflows in a fast-paced environment.