shift Leader

InterContinental Hotels Group; Al Majma`ah; On-site; SAR 78,000 - 134,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Training programs

Job summary

InterContinental Hotels Group in Saudi Arabia seeks an Executive Housekeeper to lead all housekeeping and laundry operations, delivering memorable guest experiences.

You will coach a team, manage supplies, assist with budgets, handle VIP requests, and ensure compliance with safety standards. The ideal candidate has a Bachelor's in hospitality, 3+ years in catering/related field, and strong communication and leadership skills.

Qualifications

• Bachelor's Degree or higher in hospitality or related field.
• 3+ years total experience in a catering or hospitality setting.
• Direct supervisory experience over a team in a service environment.
• Must speak local language(s).

Responsibilities

• Lead, coach, and develop housekeeping and laundry teams to meet standards.
• Maintain and order supplies and equipment while minimising waste.
• Assist with budgets to maximise profitability.
• Handle guest requests, including VIPs and club members.
• Support deep cleaning projects and busy periods as needed.
• Educate team on compliance with laws and safety standards.

Skills

Communication skills

Interpersonal skills

Business acumen

Tools proficiency

3+ years experience

Supervisory experience

Education

Bachelor's Degree in hospitality

Tools

Budgeting

Inventory management

Job description

Every room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

A little taste of your day-to-day:

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
• Helping to refine and prepare budgets that help us maximise profitability
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

What We need from you:

• Excellent communication and strong interpersonal strong skills
• Business language and tools acumen
• Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
• 3+ years total experience in a catering setting or related field
• Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
• Must speak local language(s)
• Position may have additional qualifications per brand standard

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.