Service Technician

UNOX S.p.A.; Jeddah; Hybrid; SAR 120,000 - 150,000; Full time

Job summary

A leading manufacturer of cooking equipment is seeking a Service Technician to join their team in Jeddah. The ideal candidate will install and maintain equipment, ensuring customer satisfaction and providing training on proper usage. The role requires fluency in English and at least 2 years of experience in the electromechanical field. Offers include flexible working hours, mentorship, and career development opportunities, as well as transportation benefits.

Benefits

Flexible Working Hours

Remote Working

Mentorship & coaching

Career growth & training programs

Diversity & inclusion policies

Company car & transportation benefits

International mobility & relocation support

Expense reimbursement

Qualifications

• At least 2 years of experience in the electromechanical field, preferably with HVAC systems or professional kitchen equipment.
• Willingness to travel within KSA up to 80% of the time.

Responsibilities

• Provide service and support to customers during on-site visits.
• Oversee installation, repairs, maintenance, and functionality testing of equipment.
• Diagnose technical issues and propose solutions.
• Train customers on the proper use of equipment.
• Create detailed service reports after visits.

Skills

Fluency in English

Strong problem-solving skills

Ability to work under pressure

Job description

Overview

Unox, a market leader in the production of high-end ovens and certified as a Great Place to Work®, is looking for a Service Technician to join the Unox Service Team in Jeddah. The candidate will be responsible for the installation and maintenance of Unox equipment at customer sites across the assigned territory.

Responsibilities

• Provide service and support to customers during on-site visits or while traveling within KSA.
• Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
• Diagnose technical issues and identify the most appropriate solutions.
• Train customers on the proper use of Unox equipment.
• Create detailed and comprehensive service reports after each service visit.

Requirements

• Fluency in English
• Strong problem-solving and diagnostic skills
• Ability to work under pressure, reacting positively to challenges
• At least 2 years of experience in the electromechanical field, possibly with HVAC systems or professional kitchen equipment
• Willingness to travel within KSA (up to 80% of the time)

What Unox offers

• Flexible Working Hours
• Remote Working
• Mentorship & coaching
• Career growth & training programs
• Diversity & inclusion policies
• Company car & transportation benefits
• International mobility & relocation support
• Expense reimbursement

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.