Service Associate - Waiter

Shangri-La; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Jeddah is seeking a dedicated Waiter who excels in creating memorable dining experiences. This role involves understanding the menu, serving guests with care, and collaborating closely with the culinary team. Ideal candidates should possess strong conversational English skills and at least one year of experience in a 5 Star hotel environment. Join us for a workplace that values personal growth and offers competitive benefits.

Benefits

Competitive benefits

Recognition programs

Colleague stay/travel perks

Qualifications

• Minimum of 1 year of experience as a waiter in 5 Star Hotels.

Responsibilities

• Have a strong understanding of the menu and the way each dish is prepared.
• Suggest to guests on Menu selection.
• Take orders and serve with great love and affection.
• Obsess over delighting guests and create wow moments.
• Get the restaurant ready before service.
• Seamlessly coordinate with the culinary team to ensure timely service.
• Ensuring billing is done appropriately and posted accordingly.
• Follow the Food Safety Processes and Procedures.
• Assist fellow colleagues in the success of the outlet.
• Assist the supervisor in ensuring smooth meal operations.

Skills

Great conversational skills

Strong English skills

Positive attitude and willingness to learn

Job description

Find Your Shangri-La in Shangri-La

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddahs popular landmarks and Red Sea Mall
• 116 privately owned Burj Assila Residences.

Job Summary

The Waiter position in Shangri-La Jeddah is more than the regular duties of greeting and serving the guests but dazzling and delighting the guests by creating memorable dining experience in the Food & Beverage outlet by living the Shangri-la Standards.

As a Waiter, we rely on you to:

• Have a strong understanding of the menu and the way each dish is prepared.
• Suggest to guests on Menu selection.
• Take orders and serve with great love and affection.
• Obsess over delighting guests and create wow moments.
• Get the restaurant ready before service.
• Seamlessly coordinate with the culinary team to ensure timely service to the guest.
• Ensuring the billing is done appropriately and posted accordingly.
• Follow the Shangri-la Food Safety Processes and Procedures.
• Assist fellow colleagues in the success of the F&B outlet.
• Assist the supervisor in ensuring smooth meal operations.

What we’re looking for:

• Great conversational skills for engaging with guests.
• Strong English skills
• Positive Attitude and willingness to learn.
• Minimum of 1 year of experience as a waiter in 5 Star Hotels.

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.