Senior Telecom Service Engineer

Hitachi Energy; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global technology leader in Riyadh is seeking a Senior Telecom Service Engineer to oversee telecommunications projects. The ideal candidate will have a degree in Telecommunication Engineering and 10-15 years of experience, handling complex telecommunications systems. Responsibilities include ensuring compliance with safety regulations, collaborating with the tendering team, and advising clients on system upgrades. This full-time role requires expertise in various telecom technologies and a commitment to safety and quality standards.

Qualifications

• 10-15 years of experience in Telecommunications.
• Proficient in Ethernet switching and routing.
• Experience with MPLS and VOIP technologies.

Responsibilities

• Oversee SLA programs and site activities.
• Advise clients on maintenance and upgrades.
• Manage external organizations providing equipment.

Skills

Telecom MPLS-TP Multiplexers

SDH Multiplexers

PDH Multiplexers

Wireless Routers/Bridges

Switches

Routers

PABX Systems

Network Management Products

Ethernet Technologies

Voice Technologies

Education

Bachelor or master’s degree in Telecommunication Engineering

Tools

FOX SDH products

IEC101

IEC104

IEC61850

Job description

Join to apply for the Senior Telecom Service Engineer role at Hitachi Energy

The Opportunity

As a Senior Service Engineer, you will be responsible for overseeing SLA programs, retrofit upgrades, extensions, and modifications of telecommunication systems for assignments classified as medium or high complexity. You will ensure the efficient and cost‑effective completion of all site activities in compliance with contract specifications, quality standards, and safety requirements.

How You’ll Make An Impact

• Proficient in handling Telecom MPLS‑TP Multiplexers, SDH Multiplexers, PDH Multiplexers, Wireless Routers/Bridges, Switches, Routers, PABX Systems, and Network Management Products.
• Work as a Telecom Engineer in PDH, SDH, Ethernet, and MPLS‑TP technologies and collaborate with the tendering team to understand client specifications and propose technical solutions.
• Advise clients on maintenance and upgrades of existing installations 包括 deliver presentations and training on new products/solutions to internal and external customers and represent Service Engineering in project and design review meetings.
• Implement design changes and produce as‑built project documentation and support continuous improvement through lessons learned feedback.
• Assist Project Managers with claims related to scope, cost wann. time and risk; create work plans and cost estimates, ensuring timely and quality delivery within budget and coordinate site activities for customer acceptance certification.
• Act as the lead for Service Engineering activities on projects, ensuring professional representation.
• Manage external organizations providing equipment, systems, or services and coach Associate Service Engineers.
• Ensure compliance with safety regulations and contractual requirements and prepare project documentation for SAT and obtain necessary approvals.
• Maintain broad knowledge of HE systems and technical environments and follow safety rules on construction sites and HE HSE safety culture.
• Proactively coordinate and report to the Service Engineering Team Leader.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Live the Hitachi Energy core values of safety and integrity, taking responsibility for your own actions while caring for colleagues and the business.

Your background

• Bachelor or master’s degree in Telecommunication Engineering.
• 10‑15 years of experience in Telecommunications.
• FOX SDH, PDH, Ethernet products.
• Ethernet Technologies IP, switching and routing, MPLS‑ thermal long, Voice Technologies, SIP, VOIP and network Management Systems.
• IEC101, IEC104, IEC61850 and other legacy protocols used in Substation Automation Systems.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission‑critical technologies like high‑voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting

Location

Riyadh, Saudi Arabia