Senior System Engineer

ABB; Dammam; On-site; SAR 260,000 - 420,000; Full time

Job summary

ABB is seeking an experienced Automation Engineer in Saudi Arabia to lead complex service activities including installation, commissioning, maintenance, and on-site support. You will build strong client relationships and promote ABB’s service portfolio while ensuring high standards of safety and quality.

You will lead automation engineering teams, troubleshoot system issues, and contribute to proposals and knowledge sharing.

Qualifications

• Bachelor’s degree in Automation Engineering or related field.
• Extensive automation experience with DCS services and engineering hardware.
• Strong leadership and mentoring of automation teams.
• Proven customer-facing skills with major industrial clients.
• Fluent English in written and spoken communication.

Responsibilities

• Execute complex automation service activities including installation, commissioning, maintenance, troubleshooting, upgrades, retrofits, repairs, and end-of-life support, remotely and on-site.
• Deliver excellent customer support by building strong client relationships and promoting ABB’s service portfolio.
• Lead technical problem-solving with root-cause analysis and preventive actions.
• Prepare and support engineering proposals, project estimates, risk assessments, and service documentation.
• Coordinate service resources, materials, parts, and equipment with safety and compliance.

Skills

Automation engineering

System 800xA

On-site service

Team leadership

Customer engagement

Education

Bachelor’s degree in Automation Engineering

Tools

ABB System 800xA

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Local Service Operations Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reducing risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

This Position reports to: Operations Manager

We value people from different backgrounds. Could this be your story?

Duties & Responsibilities

• Execute complex automation service activities including installation, commissioning, maintenance, troubleshooting, upgrades, retrofits, repairs, and end-of-life support, both remotely and on-site, while ensuring compliance with ABB standards, quality requirements, and safety regulations.
• Deliver excellent customer support by building strong client relationships, ensuring service quality, understanding customer needs, and identifying opportunities to promote ABB’s service portfolio and generate new business.
• Lead technical problem-solving efforts by diagnosing complex system and equipment issues, performing root-cause analysis, recommending corrective actions, and implementing preventive measures to enhance system reliability and performance.
• Prepare and support engineering proposals, project estimates, risk assessments, and service documentation while contributing to knowledge management and the continuous improvement of operational processes, products, and customer service.
• Coordinate service resources, materials, parts, and equipment to ensure effective project execution, while maintaining the highest standards of health, safety, integrity, and cross-functional process compliance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications, Education & Experience Requirements

• Bachelor’s degree in Automation Engineering, Electronics, Instrumentation, or a related engineering discipline, with over 10 years of experience in automation, DCS services, and engineering hardware.
• Extensive expertise in ABB System 800xA engineering, including system design, installation, commissioning, troubleshooting, hardware configuration, and application development, with a minimum of 7 years of hands-on experience.
• Demonstrated leadership experience managing and mentoring automation engineering teams, with strong capabilities in solution design, technical problem-solving, and remote support delivery.
• Strong customer-facing, communication, and stakeholder management skills, with proven experience supporting major industrial clients such as ARAMCO, SABIC, SWCC, and Marafiq.
• Excellent organizational, multitasking, and time-management skills, coupled with fluent English proficiency (written and spoken).

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

Benefits

We invest in our people with benefits that go beyond the basics because your future matters.

More About Us

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Ready to make an impact?

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.