Senior Specialist - Cybersecurity Production Support - Saudi Arabia

TAWANTECH; Riyadh; In loco; SAR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Tawantech is seeking a Senior Specialist - Cybersecurity Production Support in Saudi Arabia to maintain and enhance cybersecurity platforms with a focus on high availability and security monitoring. You will ensure smooth incident handling, root cause analysis, and collaboration with security, infrastructure teams, and vendors.

The role emphasizes hands-on experience with Splunk SIEM, Cortex XSOAR, VPN technologies, and ITIL-aligned incident management.

Competenze

• 4-8 years of cybersecurity production support experience in enterprise or financial environments.
• Bachelor's degree in Cybersecurity, Information Security, Computer Science, or related field.
• Hands-on experience with SIEM, SOAR, VPN, and security monitoring solutions.
• Strong understanding of cybersecurity operations, threat detection, and log analysis.
• Experience with ITIL Incident, Problem, and Change Management.
• Knowledge of regional cybersecurity regulations and basic scripting is a plus.

Mansioni

• Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions.
• Monitor dashboards, alerts, and operational activities across enterprise environments.
• Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization.
• Manage and maintain SOAR workflows, playbooks, and automation processes.
• Support VPN infrastructure including secure remote access and site-to-site connectivity.
• Perform Incident, Problem, and Change Management according to ITIL practices.
• Conduct Root Cause Analysis for security incidents and platform issues.
• Support Cyber Incident Response activities including investigation and remediation.
• Participate in Disaster Recovery and Business Continuity Planning.
• Maintain security documentation, runbooks, SOPs, and operational reports.
• Collaborate with security, infrastructure teams, and vendors for issue resolution.

Conoscenze

SIEM experience

SOAR experience

VPN technologies

Security monitoring

Incident response

Formazione

Bachelor's degree in Cybersecurity or related field

Strumenti

Splunk Enterprise / Splunk ES

Cortex XSOAR / Splunk SOAR

IPSec / SSL VPN

ITIL tooling & processes

Descrizione del lavoro

We are looking for a Senior Specialist - Cybersecurity Production Support to join our team in Saudi Arabia.

Job Overview

The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments.

Key Responsibilities

• Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions
• Monitor cybersecurity platforms, dashboards, alerts, and operational activities
• Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization
• Manage and maintain SOAR workflows, playbooks, and automation processes
• Support VPN infrastructure including secure remote access and site-to-site connectivity
• Perform Incident, Problem, and Change Management activities following ITIL practices
• Conduct Root Cause Analysis (RCA) for security incidents and platform issues
• Support Cyber Incident Response activities including investigation and remediation
• Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP)
• Maintain security documentation, runbooks, SOPs, and operational reports
• Collaborate with security teams, infrastructure teams, and vendors for issue resolution

Requirements

• Bachelor's degree in Cybersecurity, Information Security, Computer Science, or related field
• 4-8 years of experience in cybersecurity production support within enterprise or financial environments
• Hands-on experience with:
  • SIEM platforms (Splunk Enterprise / Splunk ES preferred)
  • SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar)
  • VPN technologies (IPSec / SSL VPN)
  • Security monitoring and incident response
• Strong understanding of cybersecurity operations, threat detection, and log analysis
• Experience with ITIL Incident, Problem, and Change Management
• Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred
• Basic scripting knowledge (Python, PowerShell, or similar) is preferred