Senior Product Specialist- Medical Imaging

Zahrawi Group; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

A leading healthcare company in Saudi Arabia is seeking a Senior Product Specialist for Medical Imaging. This role involves promoting imaging products, conducting market research, and maintaining customer satisfaction to maximize profits. Candidates should hold a Bachelor’s in biomedical engineering, have over 5 years of relevant sales experience particularly in imaging equipment, and be based in Riyadh with a valid KSA driving license. Strong technical and communication skills are required for success in this dynamic role.

Qualifications

• 5+ years of sales experience in imaging equipment or radiology consumables.
• Experience with imaging technologies such as Ultrasound and X-rays.
• Candidate must be based in Riyadh with a valid KSA driving license.
• Good MS Office skills.
• Good communication and negotiation skills.
• Familiarity with data analysis and reporting.

Responsibilities

• Promote products and services, discover new sales prospects, and negotiate contracts.
• Conduct market research to identify new potential customers.
• Attend surgeries to assist doctors and nurses with equipment issues.
• Prepare reports by collecting, analyzing, and summarizing information on products sold.
• Coordinate with marketing for new materials and maintain relationships with existing customers.
• Attend surgeries with physicians to support equipment usage and address issues.
• Coordinate orders, invoicing, and delivery with relevant departments.

Skills

Good MS Office Skills

Good communication skills

Good presentation skills

Negotiation skills

Familiarity with data analysis & reporting

Education

Bachelor’s degree in biomedical engineering

MBA

MBA (plus)

Tools

MS Office

Job description

Senior Product Specialist- Medical Imaging - (641)

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent will be accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Accountabilities

Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge:

Conduct market research to identify new potential customers.

Analyze market trends to identify new products in the market and understanding their advantages and disadvantages.

Identify product improvements and new products to evaluate their position in the industry.

Plan and assist with new product releases and events.

Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

Establish contact with new customers to inform them of our products and brands, understanding their need and customizing the offer.

Provide potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.

Follow up with the new customers after the demo session to negotiate contracts and packages.

Ensure all details of the contract are compliant with our rules & regulations.

Marketing:

• Coordinate with the Marketing Department for any new materials that need to be done.

Maintain relationships with existing customers by providing them with support, information, and guidance.

Recommend new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.

Provide existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.

Assist the customers in answering all product-related questions in a professional and timely manner.

Recommend new service improvements to further build on the relationship.

Advise helpful new product recommendations and suggestions to customers to increase revenue.

Negotiate contracts and packages with existing customers.

Maintain quality service by establishing and enforcing Zahrawi standards.

Contribute to the team effort by achieving the annual target set by the management and assisting the team when needed.

Operating Theatre:

Attend surgeries along with the doctors and nurses and assisting them with any issues they might be facing with the equipment.

Data Track:

Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

• Place orders to the concerned purchase coordinator.

Invoicing:

Coordinate with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

Follow up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

• Coordinate with the warehouse for the timely deliveries.

Application:

Conduct training session to customers.

Assist the customers with the equipment that is being used.

Run validation tests with the customers to ensure that they fully understand how to use the equipment.

Solve any issues that they might be facing while using the equipment.

Requirements

Education: Bachelor’s degree in biomedical engineering, Radiology Technology or related, MBA is a plus

Experience: 5+ years of sales in imaging equipment or radiology consumables. Experience with imaging (Ultrasound, X-rays), sales experience within KSA market.

Job Specific Skills: Sound technical knowledge about the human anatomy - Good MS Office Skills - Good communication skills & English Language – Good presentation skills & negotiation skills - Familiarity with data analysis & reporting.

Additional Details: Candidate should be based in Riyadh and will be covering all KSA regions. Should have a valid KSA driving license.