Senior Cloud TAM for Enterprise Support

AWS EMEA SARL (Saudi Arabia Branch) (Amazon); Riyadh; On-site; SAR 300,000 - 540,000; Full time

Job summary

Amazon Web Services (AWS) invites applications for a Senior Technical Account Manager (TAM) in the Enterprise Support group. You will influence large enterprises to maximize value from AWS, guiding strategic cloud initiatives across Compute, Storage, Database, AI/ML, Networking, and Serverless.

As a Senior TAM you will craft and execute technical cloud strategies, advocate for customers, and translate technical needs into product feedback to AWS teams.

Qualifications

• 5+ years of distributed applications design/implementation/operations/consulting.
• 5+ years of technical engineering experience.

Responsibilities

• Build solutions, provide technical guidance, and advocate for the customer while ensuring AWS environments remain operationally healthy and cost-efficient.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Lead technical discussions on incidents, trade-offs, and risk management with customers.
• Consult with developers through to C-suite executives across customer organizations.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants and Sales Account Managers.
• Proactively identify opportunities for customers to gain additional value from AWS.
• Provide detailed reviews of service disruptions and metrics with monthly and quarterly cadence.
• Assist customers in migrating workloads to the cloud with diverse use cases.

Skills

Distributed applications

Technical engineering

Job description

Amazon Web Services (AWS) invites applications for a Senior Technical Account Manager (TAM) in the Enterprise Support group. You will influence large enterprises to maximize value from AWS, guiding strategic cloud initiatives across Compute, Storage, Database, AI/ML, Networking, and Serverless.

As a Senior TAM you will craft and execute technical cloud strategies, advocate for customers, and translate technical needs into product feedback to AWS teams.