Senior Clinical Specialist Cardiovascular

Johnson and Johnson; Jeddah, Riyadh; Sur place; SAR 320 000 - 420 000; Plein temps

Résumé du poste

Johnson and Johnson in Saudi Arabia seeks a Senior Clinical Specialist - Cardiovascular to support physicians and EP lab staff across the region. You will train users on electrophysiology systems such as CARTO and RF generators, educate customers on product usage, and collaborate with the local team to grow business.

The role requires 5+ years in the cardiovascular field, direct Cath Lab support experience, English proficiency, and willingness to travel 80%+ across the region.

Qualifications

• Bachelor's degree in Biomedical Engineering or CVT.
• 5+ years in cardiovascular field working in Electrophysiology or CRM.
• Proficiency in English; travel 80%+ within the region.

Responsabilités

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on electrophysiology systems and catheter equipment.
• Educate customers on electrophysiology products and in-service training to optimize usage.
• Collaborate with peers to share best practices and increase value for customers.
• Use consultative selling techniques to identify sales opportunities within accounts.
• Drive collaboration with TM, CAS, FSE, and partners to support cases and drive business.
• Develop and share best practices with KSA Field Sales and Service colleagues.
• Build and maintain relationships with physicians, nurses, technicians and hospital administrators.
• Stay current on product IFU, troubleshooting, and literature; respond to requests promptly.

Connaissances

English proficiency

Cath lab support

Formation

Bachelor's degree in Biomedical Engineering or CVT

Outils

CARTO System

Description du poste

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Senior Clinical Specialist - Cardiovascular in Riyadh Jeddah KSA

You will be responsible for

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment e.g. The CARTO System and associated software modules and RF generator during case procedures within an assigned geography and in a manner that leads to meeting and exceeding business goals
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training
• Collaborate with peers to share best practices to increase value for customers
• Use consultative selling techniques to identify potential sales opportunities within the account
• Creates awareness of electrophysiology solutions and facilitates Territory Sales Manager TM contact with the key decision makers to drive incremental business
• Maximize customer case support capability through proper planning and scheduling techniques
• Drive collaboration and maintain consistent open lines of communication across the assigned responsibilities with the local team Pod i.e. TM and other CAS as well as the support team i.e. Ultrasound CAS FSE RBD and other internal and external partners
• Develop and share best practices with KSA Field Sales and Service colleagues and internal partners
• Develop and grow mutually beneficial customer relationships within and beyond the EP lab including but not limited to physicians nurses and technicians clinical and hospital administrators and staff
• Stay current on company products instructions for use IFU best practices and technical troubleshooting as well as relevant scientific clinical literature and new product information
• Prioritize and appropriately respond to requests in a high-stress environment
• Maintain composure and problem-solving focus during stressful interactions
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders and formulate solutions based on dialogue and input gained during session
• Provide mentoring for new electrophysiology commercial team members as requested
• Respond daily to requests by email and voicemail from customers practitioners and partners
• Perform administrative work including managing account documentation compliance training requirements expense reporting and Company system input
• Maintain Safe Fleet standards according to Company guidelines
• Communicate business related issues or opportunities to the next management level
• Ensure subordinates follow all Company guidelines related to Health Safety and Environmental practices and that all resources needed to do so are available and in good condition
• Ensure personal and Company compliance with all Federal State local and Company regulations policies and procedures
• Perform other duties assigned as needed

Qualifications / Requirements:

• Education: University/bachelor s degree or Equivalent. Biomedical Engineering, CVT.
• Years of Experience: 5 years. Experience in Cardiovascular field working in Electrophysiology section or CRM.
• Proficiency in English.
• Experience in direct patient support in a Cath Lab.
• Ability to roll up the sleeves and support physicians and patients anytime. Availability for emergent patient care required.
• Ability to travel 80%+ within region required.