Senior Client Operations Officer, Reconciliation M/F

Crédit Agricole; Makkah Region; On-site; SAR 262,000 - 375,000; Full time

Job summary

CACEIS Malaysia is seeking a Senior Client Operations Officer, Reconciliation to manage day-to-day reconciliation of cash and asset accounts, ensuring ledger and custodian positions align. You will operate within a control-focused environment, aiming to minimize breaks and maintain high data quality.

You will support Europe region with working hours 9:00am–6:00pm; flexibility is required to meet business needs.

Qualifications

• Banking operations/back office experience is required.
• Strong knowledge of reconciliations and controls is essential.
• Familiarity with reconciliation software/tools is preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve query items related to Global Reconciliations.
• Investigate cash and asset breaks and route to the correct departments.
• Produce and maintain periodic reporting to support clients/business needs.
• Generate statistics for internal and client distribution.

Skills

Banking operations experience

Reconciliations knowledge

Reconciliation platforms

Independent work

Education

Bachelor degree or equivalent

Tools

NXG

Reconciliation platforms

Job description

Senior Client Operations Officer, Reconciliation M/F

Business type

Types of Jobs - Asset Management

Job title

Senior Client Operations Officer, Reconciliation M/F

Contract type

Permanent Contract

03/08/2026

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

You will be responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting Europe region with working hours of 9:00am – 6:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Produce and maintain required periodic reporting as required to support the client and/or business needs.
• Produce and maintain statistical information for internal and client distribution.

#LI-LC1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

What do you need to succeed?

Must-have

• Banking experience in operations/back office
• Good reconciliations knowledge
• Familiar with Reconciliation platforms/tools (preferred)
• Ability to work independently with minimum supervision

Level of minimal experience

3-5 years

Experience

What do you need to succeed?

Nice-to-have

• Familiar with Nostro, Suspense and Asset (Stock) reconciliations within Investment / Global Markets / Securities or Custody operations
• Well-developed organisational and administrative skills
• Good interpersonal skills and networking abilities with sub-custodians and internal departments

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.