Senior Account Executive

FP7McCann; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

FP7McCann in Saudi Arabia is seeking a client services professional to be the day-to-day contact for allocated accounts, ensuring an efficient, profitable service and balanced agency finances with client interests.

You will build relationships, coordinate with account teams, monitor timelines and budgets, produce progress reports, and help pitch and deliver campaigns with organized documentation and billing accuracy.

Qualifications

• 1-2 years of experience.
• Knowledge of agency processes and timelines.
• Ability to manage multiple stakeholders across departments.

Responsibilities

• Maintain day-to-day client contact and ensure timely responses.
• Develop strong client relationships and manage budgets.
• Coordinate campaigns across departments and track progress.
• Ensure accurate billing and reporting.
• Lead and influence creative teams during campaigns.

Skills

Client Relationship Management

Project Coordination and Execution

Campaign Strategy and Planning

Budgeting and Financial Management

Performance analysis and Reporting

Saudi National Preferred

Job description

The Role:

To be the day to day contact on allocated areas of accounts, on both an internal and external basis. Delivering an efficient, effective and profitable service.

Understands both his / her account’s dynamics as well as the agency’s to ensure he / she is balancing between agency’s systems and finances while primarily maintaining client’s business interests.

Responsibilities

Client

• Develop and maintain a close and productive relationship with relevant client contacts, acting with integrity at all times.
• Identify problems as they arise with Line Manager.
• Provide day to day contact with client.
• Respond promptly to client requests, managing expectations in terms of speed and delivery of response, using appropriate briefing/admin structures.
• Work with Account Manager to ensure all jobs are scheduled on time and budget and monitor progress through the Agency (using appropriate admin recording procedures).
• Issue and distribute regular ‘work in progress’ reports internally and externally.
• Issue contact reports for key meetings and telephone conversations within 24 – 48 hours, gaining Account Manager approval prior to distribution.
• Work with Account Manager to research and prepare background information for briefs/pitches/presentations.
• Develop an understanding of client’s business.
• Has the ability to build and improve on Client’s briefs to make them more relevant / inspiring to creative
• Builds client confidence by demonstrating an ability to creatively manage and deliver quality product, on time, on strategy and on budget

Business

• Has a fresh view on things and is comfortable providing input and ideas and participating in team brainstorms
• Develops a solid understanding of integrated advertising skills and the power of effective advertising
• Able to present ideas with conviction
• Expected to monitor project plan every step of the way
• Constantly striving to achieve company goals with passion and energy and working to achieve your full potential
• Keep appropriate records and audit trail of all jobs and all client communications and follow up billing process
• An unrivalled level of organization is expected so that all campaigns run efficiently, with other team members relying on project organization in order to meet deadlines and understand client expectations.
• Creative and innovative thought processes
• The ability to identify new business opportunities & leads
• Constantly supports his seniors to ensure their vision and plans are achieved, especially during pitches
• Is up to date with Social Media channels, including Client’s competitive set
• Has the basic knowledge of any social/digital technical requirements to be able to smoothly manage any media deliverables
• Effectively prioritizes all studio requirements, involving relevant creative team to ensure approval on significant artwork changes
• Maintains a systematic and efficient filing system
• Liaises with appropriate Financial Administrator to ensure accurate and timely billing, monitoring ongoing costs throughout individual Campaigns

Professional

• Is the ultimate project manager assistant; knows how to get it done. Is the go-to person for the execution of all advertising plans
• Has good knowledge and understanding of agency processes and the time required to complete each stage. Can formulate the implication of changes to budget and delivery timelines
• Displays a superior understanding of the needs of each department that will be involved in the execution of client projects. Provides key, relevant information to these departments in a timely manner
• Effectively fields questions from various departments pertaining to a brand/project, by demonstrating an understanding of client objectives, issues and requirements
• Proactively identifies opportunities to own and lead specific projects, and contribute to internal and external briefings and presentations
• Ensures all internal reporting process for his jobs are done in a timely manner:
  • Job numbers
  • Jobs closing
  • Correct timesheet allocation
  • Invoicing and financial process

Leadership

• Takes responsibility and ownership for actions taken and results
• Ability to solely handle medium sized campaign and assist on large scale projects
• Knows how to influence and lead creative teams
• Negotiating and motivating other employees

Skills and Experience

• 1-2 years of experience
• Client Relationship Management
• Project Coordination and Execution
• Campaign Strategy and Planning
• Budgeting and Financial Management
• Performance analysis and Reporting
• Saudi National Preferred