Sector Operations & Client Relations Lead

Client of MAHARAH HUMAN RESOURCES COMPANY

Riyadh

In loco

SAR 180.000 - 260.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Client of MAHARAH HUMAN RESOURCES COMPANY is seeking an experienced Sector Manager to lead day‑to‑day operations, manage key client relationships, and ensure high levels of service quality and customer satisfaction.

The role involves developing operational plans, strengthening client partnerships, monitoring KPIs, and coordinating with teams to resolve issues, while supporting growth and ensuring compliance. Strong leadership and client management skills are essential.

Competenze

Bachelor’s degree in Business Administration or related field.
4–7 years of experience in operations management.
Strong client/account management, leadership, communication, and problem-solving skills.

Mansioni

Develop and execute operational plans to achieve business objectives.
Manage and strengthen long-term relationships with key clients.
Monitor operational performance KPIs and service delivery.
Address client concerns and coordinate with relevant teams to resolve operational issues.
Support business growth through client retention and new business opportunities.
Oversee team performance, training and development.
Monitor financial collections and outstanding client accounts.
Ensure operational activities comply with applicable policies and regulations.
Prepare periodic performance reports and recommendations for management.