Sales Support Officer

Sigma Paints; Dammam; On-site; SAR 50,000 - 70,000; Full time

Job summary

Sigma Paints is looking for a Sales Support Officer based in Dammam, Saudi Arabia. This role involves supporting commercial operations, managing customer accounts, and overseeing financial administration. The ideal candidate will ensure accurate processing of sales orders and coordinate logistics, contributing to smooth operational processes.

Successful applicants will have a Bachelor's degree in business or related fields and a valid driver's license. Join our dedicated team to help deliver top-quality service in the coatings industry.

Qualifications

• Bachelor’s degree in business, Finance, or a quantitative field like Economics.
• Valid driver’s license is required.

Responsibilities

• Prepare and process quotations, sales orders, and invoices.
• Generate customer statements and financial documents.
• Coordinate shipment and delivery activities with logistics providers.

Skills

Customer account management

Financial administration

Logistics coordination

Data integrity and reporting

Education

Bachelor’s degree in business, Finance, or a quantitative field

Job description

Company Overview

Sigma Paints Saudi Arabia is part of PPG Group – the world’s largest paint company. We are a streamlined, efficient manufacturer who operates on the leading edge of new technologies and solutions. We develop products that protect customers’ assets in some of the region’s most demanding conditions and environments. It is not just our experience that enables us to anticipate and meet the challenges of the global architectural, protective, marine and packaging coatings industries – it is the unique way we operate that makes us so special. Our aim is to deliver the most effective solution by working closely with our customers and gain a greater understanding of their specific needs. In this way we are able to develop the market‑leading coatings for which we are renowned.

Job Purpose

The Sales Support Officer is responsible for supporting commercial operations, customer account management, financial administration, reporting, logistics coordination, and general administrative activities. The role ensures the smooth execution of sales and operational processes by maintaining accurate records, preparing reports, coordinating with internal and external stakeholders, and providing administrative support to management. The position also contributes to process improvements, workflow automation, and maintaining data integrity across business systems.

Key Responsibilities

• Prepare and process quotations, sales orders, invoices, and related commercial documentation.
• Generate customer statements, invoices, balance confirmations, credit notes, and other financial documents as required.
• Prepare periodic sales, collection, aging, forecasting, and operational reports.
• Coordinate shipment and delivery activities with logistics providers and customers.
• Support day‑to‑day office operations and administrative activities.
• Utilize company systems and ERP platforms to process transactions and maintain records.
• Perform any other administrative, operational, or business-related duties assigned by the direct manager or company management.

Qualifications & License

• Bachelor’s degree in business, Finance, or a quantitative field (e.g., Economics, Statistics, Engineering).
• Valid driver’s license.