Sales Support Officer

Sigma Paints; Dammam; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sigma Paints Saudi Arabia, part of PPG Group, is seeking a Sales Support Officer to bolster commercial operations, customer account management, and financial administration. You will help maintain accurate records and support management with reporting and process improvements in a fast-paced coating business.

The role also involves preparing quotations and invoices, generating statements, coordinating shipments with logistics partners, and supporting day-to-day office activities using our ERP

Qualifications

• Bachelor's degree in business, finance or a quantitative field.
• Valid driver's license.

Responsibilities

• Prepare and process quotations, sales orders, invoices, and related documents.
• Generate customer statements, invoices and other financial documents as required.
• Prepare periodic sales, collection aging, forecasting and operational reports.
• Coordinate shipment and delivery activities with logistics providers and customers.
• Support day-to-day office operations and administrative activities.
• Utilize company ERP and other systems to process transactions and maintain records.
• Carry out additional administrative or business duties as assigned by management.

Education

Bachelor's degree in business, Finance, or a quantitative field (e.g., Economics, Statistics, Engineering).

Job description

Job Description

Company Overview

Sigma Paints Saudi Arabia is part of PPG Group – the world's largest paint company. We are a streamlined, efficient manufacturer who operates on the leading edge of new technologies and solutions.

We develop products that protect customers' assets in some of the region's most demanding conditions and environments. It is not just our experience that enables us to anticipate and meet the challenges of the global architectural, protective, marine and packaging coatings industries – it is the unique way we operate that makes us so special. Our aim is to deliver the most effective solution by working closely with our customers and gain a greater understanding of their specific needs. In this way we are able to develop the market-leading coatings for which we are renowned.

Job Purpose

The Sales Support Officer is responsible for supporting commercial operations, customer account management, financial administration, reporting, logistics coordination, and general administrative activities. The role ensures the smooth execution of sales and operational processes by maintaining accurate records, preparing reports, coordinating with internal and external stakeholders, and providing administrative support to management. The position also contributes to process improvements, workflow automation, and maintaining data integrity across business systems.

Key Responsibilities

• Prepare and process quotations, sales orders, invoices, and related commercial documentation.
• Generate customer statements, invoices, balance confirmations, credit notes, and other financial documents as required.
• Prepare periodic sales, collection, aging, forecasting, and operational reports.
• Coordinate shipment and delivery activities with logistics providers and customers.
• Support day-to-day office operations and administrative activities.
• Utilize company systems and ERP platforms to process transactions and maintain records.
• Perform any other administrative, operational, or business-related duties assigned by the direct manager or company management.

Qualifications And License

• Bachelor's degree in business, Finance, or a quantitative field (e.g., Economics, Statistics, Engineering).
• Valid driver's license