Sales Manager

FAENA; Medina; On-site; SAR 600,000 - 1,000,000; Full time

Job summary

Faena The Red Sea is seeking an Account Director GCC to drive ultra-luxury business across the GCC, focusing on leisure groups and corporate segments. You will cultivate relationships with luxury advisors, tour operators, DMCs, and corporate buyers, translating the Faena experience into compelling opportunities.

You will lead negotiations, partnerships, and campaigns in collaboration with Sales, Events, Marketing, and Revenue teams to maximize account production and deliver exceptional guest

Qualifications

• Minimum 5+ years in luxury hospitality sales with GCC exposure.
• Established network of luxury travel partners and corporate accounts across GCC.
• Experience with ultra-luxury hotels or brands is highly desirable.
• Fluency in English; Arabic is a plus.

Responsibilities

• Develop and execute a strategic GCC sales plan for luxury leisure groups and corporate segments.
• Maintain relationships with luxury travel advisors, tour operators, DMCs, and corporate buyers.
• Lead negotiations for preferred agreements and partnerships aligned with revenue goals.
• Collaborate with Events, Operations, Marketing, and Revenue teams to drive high-value opportunities.
• Represent Faena The Red Sea at trade shows and client functions as required.

Skills

Luxury sales

GCC markets

Relationship mgmt

Negotiation

Travel readiness

English fluent

Education

Bachelor degree

Tools

CRM software

MS Office

Job description

The FAENA Movement is a journey of art culture and community Rooted in the soulful traditions of the South and elevated by imaginative design our culture celebrates authentic hospitality and transformative experiences We create spaces where dreams are brought to life through bold ideas meaningful collaboration and a deep sense of purpose As we continue our expansion into the Kingdom of Saudi Arabia FAENA The Red Sea will mark a new chapter visionary in spirit exceptional in execution We re building more than a hotel we re shaping a world of beauty wonder and connection If you re driven by creativity excellence and a desire to be part of something extraordinary we invite you to help bring this vision to life

JOB OVERVIEW

The Account Director GCC at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council GCC with a primary focus on luxury leisure groups and corporate segments The role will build strong relationships with luxury travel advisors tour operators DMCs corporate accounts family offices event planners and other key commercial partners across priority GCC markets This role plays a critical part in positioning Faena The Red Sea as the preferred ultra-luxury Red Sea destination for affluent GCC travelers family and multigenerational stays private celebrations leisure groups corporate retreats executive travel and high-value meetings and events The position requires deep knowledge of GCC source markets strong commercial relationships and an ability to translate the distinctive Faena experience into compelling business opportunities As a senior commercial ambassador the Account Director will drive revenue opportunities across suites villas dining wellness experiences meetings events and exclusive buyouts while ensuring every engagement reflects the prestige and artistry of the Faena brand The role works closely with Sales Events Marketing Revenue Management Reservations Operations and other stakeholders to convert demand maximize account production and deliver highly personalized guest and partner experiences

DUTIES AND RESPONSIBILITIES

• Develop and execute a strategic sales plan for priority GCC markets driving production across luxury leisure groups and corporate segments
• Build and maintain strong relationships with luxury travel advisors tour operators DMCs corporate travel buyers family offices event planners and other key intermediaries across the GCC
• Identify and secure opportunities for high-end FIT and family leisure travel private celebrations leisure groups corporate retreats executive stays meetings incentives and exclusive buyouts
• Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy distinctive experiences and exceptional service
• Manage a portfolio of high-value GCC accounts with clear revenue targets account strategies annual production goals and measurable conversion objectives
• Develop new accounts and grow existing partnerships through regular sales calls presentations market visits client entertainment site inspections and curated familiarization trips
• Lead negotiations for preferred agreements corporate rates group opportunities and strategic partnerships in line with the hotel s commercial and revenue objectives
• Work closely with Events and Operations teams to convert and execute group meeting retreat and celebration business while ensuring a seamless client and guest experience
• Partner with Marketing to identify GCC-specific campaigns partnerships trade activations and market opportunities that strengthen awareness and generate qualified demand
• Collaborate with Revenue Management to optimize pricing availability need periods and commercial offers across leisure corporate and group opportunities
• Maintain accurate account plans sales activities pipelines call reports and opportunity tracking within CRM systems ensuring timely follow-up and forecasting
• Monitor GCC travel trends school and public holiday calendars corporate activity major events competitor developments and market intelligence relevant to demand generation
• Represent Faena The Red Sea at key GCC trade shows roadshows sales missions networking events and client functions as required
• Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly accurately and with a strong focus on conversion
• Uphold the highest standards of luxury selling relationship management professionalism and Faena brand representation at all times

QUALIFICATIONS DESIRED

• Minimum 5+ years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups, and/or corporate segments.
• Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, or other relevant partners across GCC markets strongly preferred.
• Previous experience with ultra-luxury hotels, resorts, destination properties, or high-end travel brands is highly desirable.
• Strong understanding of GCC travel behavior, luxury leisure distribution, corporate account management, group sales, and relationship-led commercial development.
• Proven track record of developing accounts, converting high-value business, and achieving or exceeding revenue targets.
• Exceptional communication, presentation, negotiation, and stakeholder management skills.
• Ability and willingness to travel frequently across GCC markets and represent the hotel at trade and client events.
• Strategic thinker with strong commercial acumen, market awareness, and a proactive approach to business development.
• Fluency in English is mandatory; Arabic is highly desirable.
• Proficient in Microsoft Office, CRM systems, and hotel sales/commercial platforms.
• Bachelor s degree in Business, Hospitality, Tourism, Marketing, or a related field preferred.

SKILLS

• Strategic thinker with a hands-on, collaborative approach to account development and market activation.
• Results-driven with a focus on measurable revenue outcomes, account production, and market share growth.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong analytical, forecasting, pipeline management, and commercial planning capabilities.
• Entrepreneurial mindset with deep knowledge of GCC luxury travel and hospitality markets.
• Proven luxury selling skills, excellent oral and written communication, and exceptional 5-star customer service skills.