Sales Assistant

Internetwork Expert; Riyadh; On-site; SAR 40,000 - 60,000; Full time

Job summary

A machinery and manufacturing company in the Riyadh Region is seeking a Sales Assistant to support the sales team in daily operations and customer relationship management. The ideal candidate will have proven experience in a similar role, strong communication skills in both English and Arabic, and proficiency in MS Office and CRM/ERP software. Responsibilities include order processing, customer account management, and ensuring timely invoicing. This position requires excellent organizational abilities and a detail-oriented approach.

Qualifications

• Experience in a sales assistant or similar role, preferably in the machinery or manufacturing industry.
• Fluent communication skills in both English and Arabic.
• Detail-oriented with excellent multitasking abilities.

Responsibilities

• Assist the sales team in processing orders and managing customer accounts.
• Prepare accurate quotations and follow up on payments.
• Respond promptly to customer inquiries regarding products and order status.
• Coordinate with internal departments for timely delivery and invoicing.
• Prepare sales reports and monitor sales activities.

Skills

Proven experience as a Sales Assistant

Strong communication skills in English and Arabic

Proficiency in MS Office applications

Proficiency in CRM/ERP software

Detail-oriented

Excellent organizational abilities

Customer-focused mindset

Problem-solving skills

Job description

Job Overview

As a Sales Assistant at Dingli KSA, you will support the sales team in daily operations and customer relationship management. This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.

Key Responsibilities

• Assist the sales team in processing orders, managing customer accounts, and maintaining sales records.
• Prepare accurate quotations for customers and follow up on payments to ensure timely collections.
• Respond promptly and professionally to customer inquiries regarding products, pricing, and order status.
• Coordinate with internal departments such as logistics, production, and finance to ensure timely delivery and accurate invoicing.
• Prepare sales reports and monitor sales activities to support sales performance analysis.
• Maintain up-to-date knowledge of products and industry trends to assist customers effectively.
• Support day-to-day administrative duties, including document handling, correspondence, and office supply management.

Qualifications

• Proven experience as a Sales Assistant or similar role, preferably within the machinery or manufacturing industry.
• Strong communication skills in English and Arabic.
• Proficiency in MS Office applications and CRM/ERP software.
• Detail-oriented with excellent organizational and multitasking abilities.Ability to work collaboratively in a team environment and meet deadlines.
• Customer-focused mindset with problem-solving skills.