RR-0389730- Sr Analyst I IT Operations-10

DXC Technology; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

DXC Technology in Riyadh is seeking an experienced infrastructure technology analyst to provide expert technical support and participate in infrastructure projects that drive efficiency and reliability.

The role requires 5+ years of relevant experience, a bachelor’s degree, strong data analysis and problem-solving skills, and a commitment to staying current with industry knowledge. Certifications are a plus and can boost technical credibility.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically 5+ years of relevant work experience, with at least 2 years in a similar role.
• Experience in infrastructure technology analysis and data analysis.
• Proven problem-solving skills and continuous learning mindset.
• Knowledge of industry best practices in infrastructure service delivery.

Responsibilities

• Provide expert technical support in infrastructure services.
• Assist in implementation of infrastructure projects and initiatives.
• Monitor and troubleshoot infrastructure systems.
• Collaborate to improve infrastructure efficiency and resolve challenges.
• Develop incident reports and configuration documentation.
• Apply deep technical knowledge to address infrastructure problems.
• Follow best practices and standards in service delivery.
• Apply critical thinking to find infrastructure solutions.

Skills

Data analysis

Problem-solving

Infrastructure analysis

Education

Bachelor's degree or equivalent

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.