Riyadh Government Admin Roles – Earn Up to 20k SAR

مجموعة تكامل القابضة; Riyadh; On-site; SAR 89,000 - 335,000; Full time

Job summary

Takamul Holding Group is seeking an Operations Coordinator (Branches) for its Riyadh headquarters to oversee customer operations and ensure high service standards. The role offers a salary that can exceed 20,000 riyals, with responsibilities covering process development for customers and KPI reporting.

Required are a Bachelor's degree in Business Administration or related fields, 0–2 years of experience, and strong MS Office and communication skills.

Qualifications

• Bachelor's degree in Business Administration, Public Relations, or related field.
• 0–2 years of related experience.
• Proficient in Microsoft Office.

Responsibilities

• Ensuring development of all processes related to customers.
• Leading KPI delivery reports for customer service.
• Ensuring daily workflow aligns with customer satisfaction.
• Implementing customer service procedures, including systems, processes, and training.
• Identifying additional training needs.
• Manage and minimize ticketing problems.
• Perform other tasks assigned by the direct manager.

Skills

Bachelor's degree in Business Admin.

0–2 years experience

Microsoft Office

Strong communication

Conflict resolution

Customer operations

Education

Bachelor's degree in Business Administration, Public Relations, or related field

Tools

Microsoft Office

Job description

Takamul Holding Group is seeking an Operations Coordinator (Branches) for its Riyadh headquarters to oversee customer operations and ensure high service standards. The role offers a salary that can exceed 20,000 riyals, with responsibilities covering process development for customers and KPI reporting.

Required are a Bachelor's degree in Business Administration or related fields, 0–2 years of experience, and strong MS Office and communication skills.