Riyadh Call Center - ERP Support Specialist

Saudi Petroleum Services Polytechnic; Riyadh Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading oil services institution in Riyadh is seeking a customer support representative to deliver essential support from the Riyadh center. You will handle calls and inquiries professionally while assisting buyers and coordinating with sales and operations. Empathy, teamwork, and proficiency in navigating systems in a dynamic ERP/SaaS environment are key aspects of this role. Join us to ensure customer satisfaction and smooth order processes.

Responsibilities

• Deliver essential customer support from Riyadh center.
• Handle calls and inquiries with professionalism.
• Assist buyers and coordinate with sales and operations.

Job description

A leading oil services institution in Riyadh is seeking a customer support representative to deliver essential support from the Riyadh center. You will handle calls and inquiries professionally while assisting buyers and coordinating with sales and operations. Empathy, teamwork, and proficiency in navigating systems in a dynamic ERP/SaaS environment are key aspects of this role. Join us to ensure customer satisfaction and smooth order processes.