Reservations Assistant Manager — Luxury Hospitality, Growth & Perks

Merex Investment Group; Saudi Arabia; On-site; SAR 90,000 - 130,000; Full time

Benefits offered by this job

Supportive and inclusive work culture

Learning & Development programmes

Internal mobility within global网络

Colleague discounts on stays and F&B

Healthcare and insurance benefits

Competitive salary and incentive plan

Location-specific benefits

Job summary

Jumeirah The Red Sea is seeking a Reservations Assistant Manager to lead the reservations team and drive service quality, revenue initiatives, and operational efficiency. You will work closely with Sales, Revenue, and Hotel Operations to optimize bookings, manage audits, and oversee visas and group reservations.

Ideal candidates hold aHotel Management degree, have 3–4 years in a similar role, possess PMS expertise, and demonstrate strong leadership with keen attention to detail.

Qualifications

• Bachelor's degree in Hotel Management from an accredited university.
• 3-4 years of experience as Reservations Assistant Manager or similar role in hospitality.
• Qualification in Revenue Management is desirable.
• Excellent knowledge of PMS systems.
• Demonstrate leadership and attention to detail.

Responsibilities

• Ensure delivery of internal and external service, quality, and commercial performance aligned with Reservations KPI objectives.
• Collaborate with Sales, Revenue, and Hotel Operations to maximize revenue opportunities and minimize inefficiencies.
• Supervise daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, visas, and group bookings.
• Identify revenue, finance, and guest experience risks and escalate to senior management for resolution.
• Monitor and resolve guest complaints by coordinating with relevant departments for satisfactory resolutions.

Skills

Leadership

Attention to detail

PMS knowledge

Hospitality experience

Education

Bachelor's Degree in Hotel Management

Tools

PMS Systems

Job description

Jumeirah The Red Sea is seeking a Reservations Assistant Manager to lead the reservations team and drive service quality, revenue initiatives, and operational efficiency. You will work closely with Sales, Revenue, and Hotel Operations to optimize bookings, manage audits, and oversee visas and group reservations.

Ideal candidates hold aHotel Management degree, have 3–4 years in a similar role, possess PMS expertise, and demonstrate strong leadership with keen attention to detail.