Remote CRM Strategy Lead — Contract

Diiirect Inc.; Riyadh; Remote; SAR 184,000 - 245,000; Full time

Benefits offered by this job

Remote work

Job summary

Cambly is seeking a CRM Program Manager to lead global CRM strategy across email, in-app, push, and messaging apps. You will own the roadmap, audience strategy, and performance metrics while expanding to local chat platforms. This role emphasizes cross-functional leadership and data-driven optimization.

The position supports remote work and requires 5+ years in CRM with experience across multi-market programs and AI-powered enhancements.

Qualifications

• 5+ years of experience in CRM, lifecycle, or retention marketing.
• Hands-on with modern CRM/ESP platforms and journey building.
• Experience running multi-market international CRM programs.

Responsibilities

• Own end-to-end CRM strategy across email, in-app, push, and messaging apps.
• Define audience segmentation, lifecycle journeys, and measurement.
• Coordinate cross-functional programs with product, data, and regional teams.
• Lead AI adoption in CRM for personalization and automation.

Skills

CRM strategy

Lifecycle marketing

SQL

Email deliverability

Multi-market programs

Tools

Iterable

Braze

Customer.io

Job description

Cambly is seeking a CRM Program Manager to lead global CRM strategy across email, in-app, push, and messaging apps. You will own the roadmap, audience strategy, and performance metrics while expanding to local chat platforms. This role emphasizes cross-functional leadership and data-driven optimization.

The position supports remote work and requires 5+ years in CRM with experience across multi-market programs and AI-powered enhancements.