Position Summary
To carry out the day-to-day front office activities. The role is pivotal in creating a welcoming environment while providing essential administrative support.
Major Accountabilities
Guest Relations
- Greet guests with professionalism and courtesy, ensuring a positive first impression.
- Provide accurate information regarding services and direct guests to the appropriate personnel or departments.
- Maintain a courteous and professional demeanor in all interactions.
- Strive to enhance the overall experience of KAPSARC and KSPP visitors and employees.
Administrative Support
- Handle incoming phone calls, emails, and mail correspondence with promptness and efficiency.
- Ensure the reception area is organized, tidy and conducive to a professional environment.
- Perform general administrative tasks, including filing, data entry and document preparation.
Policies, Systems, Processes and Procedures
- Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
Reporting
- Analyze the information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.
Related Assignments
- Perform any other duties which the organization may require to be carried out.
- Coordinate main meeting rooms when required.
Qualifications and Experience
Recommended Qualifications and Years of Experience
- Diploma or Bachelor’s degree in Business Administration, Office Administration, or any other related field.
- Prior experience as a receptionist or in a similar administrative role is preferable.