Quality Specialist

Al-Dawaa Medical Services Company; Makkah Region; On-site; SAR 180,000 - 240,000; Full time

Job summary

Al-Dawaa Medical Services Company seeks a Quality Compliance professional to oversee GDP-aligned logistics operations at PROCEED 3PL. The role focuses on monitoring regulatory standards, conducting internal audits, managing deviations, CAPA, and continuous quality improvements in warehousing and distribution.

Responsibilities include reviewing receiving, storage, picking, packing, dispatch, and returns for quality conformity; supporting QMS implementation; maintaining batch traceability and

Responsibilities

• Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conduct routine internal quality audits and inspections.
• Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.
• Investigate deviations, incidents, and non-conformities, and ensure appropriate CAPA (Corrective and Preventive Actions) are implemented.
• Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.
• Support implementation and maintenance of Quality Management System (QMS) procedures in warehouses.
• Ensure documentation accuracy, including batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to the storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare quality reports and dashboards related to compliance performance, audit results, and quality KPIs.
• Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.

Job description

Make sure all activities at PROCEED 3PL Operations follow quality standards, regulatory authorities’ standards & Authorities guidance, internal SOPs, and Good Distribution Practices (GDP). The role includes monitoring compliance, conducting audits, managing deviations, and driving ongoing improvement of quality processes in logistics and distribution.

• Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conduct routine internal quality audits and inspections.
• Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.
• Investigate deviations, incidents, and non-conformities, and ensure appropriate CAPA (Corrective and Preventive Actions) are implemented.
• Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.
• Support implementation and maintenance of Quality Management System (QMS) procedures in warehouses.
• Ensure documentation accuracy, including batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to the storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare quality reports and dashboards related to compliance performance, audit results, and quality KPIs.
• Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.