Quality Specialist

Al-Dawaa Medical Services Company; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Al-Dawaa Medical Services Company is seeking a Quality Assurance professional to oversee GDP-compliant warehousing and distribution activities. The role emphasizes adherence to regulatory guidelines, internal SOPs, and ongoing quality improvements across receiving, storage, picking, packing, and shipping processes.

You will conduct routine audits, investigate deviations, manage CAPA, monitor cold-chain conditions, and support QMS deployment within warehouses, including documentation accuracy and

Responsibilities

• Monitor compliance of warehouse and distribution activities with authorities guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conduct routine internal quality audits and inspections.
• Review operational processes including receiving, storage, picking, packing, dispatch, and returns to ensure quality compliance.
• Investigate deviations, incidents, and non-conformities, and ensure CAPA plans are implemented.
• Monitor temperature-controlled storage conditions and ensure cold-chain compliance where applicable.
• Support implementation and maintenance of Quality Management System procedures in warehouses.
• Ensure documentation accuracy including batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare quality reports and dashboards related to compliance performance, audit results, and quality KPIs.
• Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.

Job description

Make sure all activities at PROCEED 3PL Operations follow quality standards, regulatory authorities' standards & Authorities guidance, internal SOPs, and Good Distribution Practices (GDP). The role includes monitoring compliance, conducting audits, managing deviations, and driving ongoing improvement of quality processes in logistics and distribution.

• Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conduct routine internal quality audits and inspections.
• Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.
• Investigate deviations, incidents, and non-conformities, and ensure appropriate CAPA (Corrective and Preventive Actions) are implemented.
• Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.
• Support implementation and maintenance of Quality Management System (QMS) procedures in warehouses.
• Ensure documentation accuracy, including batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to the storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare quality reports and dashboards related to compliance performance, audit results, and quality KPIs.
• Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.