Quality Manager-GIS

Hitachi Energy Ltd.; Dammam; On-site; SAR 300,000 - 540,000; Full time

Job summary

Hitachi Energy Ltd. in Saudi Arabia seeks a Senior Manufacturing Quality Assurance leader to define and drive quality activities across GIS products within a high-quality manufacturing and assembly environment.

You will lead a team of quality engineers and technicians, manage inspections and NCRs, oversee audits, and foster a Lean culture while ensuring compliance with ISO 9001 and other regulatory standards.

Qualifications

• Bachelor's degree in Engineering (Electrical) preferred.
• 15+ years in GIS products, Manufacturing Quality, QA or QC.
• Proven HV site non-conformances and customer quality issues experience.
• Knowledge of ISO 9001, QMS, internal auditing practices.
• Experience with 8D, Root Cause Analysis, and CAPA management.
• Knowledge of FMEA, MSA, Control Plans, SPC.
• Strong leadership and communication skills.
• English fluency in speaking and writing.

Responsibilities

• Lead a team of quality engineers and technicians in a high-quality manufacturing environment.
• Plan and implement team development activities while meeting performance and quality objectives.
• Conduct shop floor quality activities: inspections, incoming material quality, processes, and testing.
• Drive process development and maintain quality procedures, templates, and work instructions.
• Collaborate across functions to identify deviations, perform root cause analysis, implement corrective actions, and drive continuous improvement.
• Support NCR-related improvements and audits (ISO, Hitachi Energy, customer).
• Promote Lean culture and monitor quality KPIs across materials, processes, and supplier performance.
• Perform 8D analyses and prepare failure reports.

Skills

GIS

Quality Assurance

Quality Control

HV non-conformances

Root Cause Analysis

8D methodology

Lean Six Sigma

Leadership

Education

Bachelor's degree in Engineering (Electrical)

Tools

FMEA

MSA

Control Plans

SPC

Job description

The opportunity

Manufacturing Quality Assurance work includes Defining and specifying activities, processes, and standards to fulfill the quality requirements for manufactured material, component, or product. Building and maintaining the infrastructure and systems necessary to consistently ensure the timely delivery of quality products. Auditing, monitoring, and determining the quality of manufacturing processes and/or outputs against defined internal and regulatory standards.

How you’ll make an impact

• Leading a team of quality engineers and technicians in a high-quality manufacturing and assembly environment.
• Planning and implementing team development activities while delivering on performance and quality objectives.
• Arranging and performing shop floor quality activities related to product inspections, incoming material quality, manufacturing processes, and testing operations.
• Driving process development, maintaining quality procedures, templates, and work instructions related to Operations Quality and Incoming Quality.
• Collaborating with and empowering cross-functional departments to identify deviations, manage non-conformances, perform root cause analysis, implement corrective actions, and drive continuous improvement initiatives.
• Supporting the resolution of quality issues arising from GIS assembly lines, testing activities, or customer sites, while ensuring effective follow-up of NCR-related improvement actions.
• Attending and participating in internal and external audits, including ISO, Hitachi Energy, and customer audits, while coordinating closure of findings and improvement opportunities.
• Supporting organizational changes and the implementation of Lean culture within the business unit.
• Implementing and monitoring quality strategies for incoming materials, manufacturing processes, supplier performance, and customer complaints using predefined quality KPIs.
• Arranging and conducting failure analyses and preparing reports using 8D methodology or similar problem-solving tools.
• Monitoring supplier quality performance and ensuring timely corrective actions related to NCRs, CCRPs, and supplier non-conformances.
• Promoting and sustaining a safe working environment through compliance with Health, Safety, and Environment (HSE) requirements.
• Ensuring compliance with applicable internal procedures, customer requirements, industry standards, regulations, and company guidelines.
• Living Hitachi Energy's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues, customers, and the business.

Your background

• A Bachelor's degree in Engineering and Electrical Engineering is preferred.
• 15 years of experience and above in GIS products, Manufacturing Quality, Quality Assurance, or Quality Control.
• Proven experience in managing and resolving High Voltage (HV) site non-conformances and customer quality issues.
• Hands-on experience in material inspection, incoming quality control, manufacturing quality methods, and product or process auditing.
• Strong knowledge of ISO 9001, Quality Management Systems (QMS), internal auditing practices, and certification requirements.
• Experience in systematic problem-solving methodologies including 8D, Root Cause Analysis, and corrective/preventive action management.
• Knowledge of quality tools and methods such as FMEA, Measurement System Analysis (MSA), Control Plans, SPC, and quality performance monitoring is preferred.
• Strong leadership, stakeholder management, planning, prioritization, and communication skills.
• Lean Six Sigma Yellow Belt, Green Belt, or higher certification is considered an advantage.
• Proficiency in both spoken and written English is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.