Product SME — Corporate Card Solutions Analyst

Duncan & Ross; Riyad Al Khabra; On-site; SAR 200,000 - 320,000; Full time

Job summary

Duncan & Ross is seeking a BUSINESS ANALYST - PRODUCT SME for CORPORATE BANKING (COMMERCIAL CARDS) to lead business requirements for commercial-card products across corporate purchasing, travel and expense management. The role involves defining propositions, customer segments and end-to-end journeys, plus governance of BRD approvals.

You will document limits, controls, billing and settlement needs, and ensure integration with card-management systems and networks.

Qualifications

• At least 7 years of experience in cards, corporate banking, transaction banking or business analysis.
• Direct experience designing or implementing commercial, corporate, purchasing or virtual-card products.
• Strong understanding of card issuance, authorization, billing, settlement, controls and dispute management.
• Experience working with card-management platforms, processors and payment networks.
• Saudi or GCC cards experience is strongly preferred.

Responsibilities

• Define commercial-card propositions, customer segments, card types and supported business use cases.
• Document end-to-end journeys for corporate onboarding, card issuance, activation, servicing, replacement, suspension and closure.
• Define company-level and cardholder-level limits, merchant-category controls, geographic controls and transaction restrictions.
• Capture requirements for physical and virtual cards, where applicable.
• Define billing, repayment, settlement, fees, statements and reconciliation requirements.
• Document corporate administrator capabilities, cardholder management, approval workflows and expense visibility.
• Define transaction monitoring, disputed-transaction, chargeback, fraud, delinquency and exception-handling requirements.
• Identify integrations with card-management systems, payment networks, core banking, digital channels, fraud systems and reporting platforms.
• Produce the detailed BRD, customer journeys, process flows, business rules, acceptance criteria and traceability matrix.
• Facilitate stakeholder reviews and manage the BRD through approval and sign-off.

Skills

Business analysis

Card products

Stakeholder management

Requirements gathering

Tools

Card-management platforms

Payment networks

Job description

Duncan & Ross is seeking a BUSINESS ANALYST - PRODUCT SME for CORPORATE BANKING (COMMERCIAL CARDS) to lead business requirements for commercial-card products across corporate purchasing, travel and expense management. The role involves defining propositions, customer segments and end-to-end journeys, plus governance of BRD approvals.

You will document limits, controls, billing and settlement needs, and ensure integration with card-management systems and networks.