Product Manager - Storefront

Salla; Makkah Region; On-site; SAR 240,000 - 420,000; Full time

Job summary

Salla is seeking a Product Manager to own search, product pages, and reviews within its regional ecommerce platform. You will work with data and AI teams to translate models into decisions that drive buyer conversions and merchant outcomes.

Responsibilities include designing the product page around buyer trust, building trusted reviews, running experiments, and continuously discovering by talking with buyers and merchants. Fluency in Arabic and English is required.

Qualifications

• 4–6 years in Product Management.
• Ownership of Search, Discovery, Product Pages, or similar experiences.
• Proven ability to drive product metrics and business outcomes.
• Hands-on with AI tools for data analysis and prototyping.
• Collaborates with Data Science and ML on Search/Ranking/Recommendation.
• Experience with User Research and experiments.
• Fluency in Arabic and English.

Responsibilities

• Know buyers across stores and bring their voice into decisions.
• Own search, product page, and reviews end to end.
• Partner with data and AI teams on ranking and semantic search.
• Design product page to aid buyer trust and conversion.
• Build reviews that buyers trust, even with few reviews.
• Run safe, staged rollouts and experiments.
• Conduct continuous discovery with buyers and merchants.
• Define metrics and base decisions on evidence.

Skills

Product Management

Search/Discovery/Product Pages

AI-native mindset

Data Science & ML collaboration

User Research & Experiments

Arabic & English bilingual

Arabic Search & Discovery expertise

Tools

AI tools

Job description

At Salla, we are building the digital backbone of commerce in the region, empowering thousands of merchants to start, grow, and scale their businesses. We turn what's complex into something simple, powerful, and scalable.

Every Salla store runs on one storefront. When a buyer searches, opens a product, or reads a review, they decide whether to trust a store they may have never heard of. Every change you ship reaches thousands of stores at once.

We are looking for a Product Manager who builds with curiosity, clarity, and care. You own search, the product page, and reviews: how buyers find what they want, decide, and trust what they read. You work side by side with our data and AI teams and turn their models into decisions buyers feel and merchants see in their sales.

Core Responsibilities:

• Know Salla's buyers: how they shop across very different stores, and what makes them hesitate, compare, or leave. Bring their voice into every decision, along with the merchants whose sales depend on it.
• Own search, the product page, and reviews end to end, from discovery to iteration, tied to buyer conversion and merchant sales.
• Partner with data and AI teams on ranking, query understanding, and semantic search. Decide what ships, to which stores, and how you measure it.
• Design the product page around the buyer's decision: what they need to see, trust, and confirm before they buy.
• Build reviews that buyers trust and merchants can use, including for stores with few or no reviews.
• Experiment by default and Ship safely across thousands of stores: staged rollouts, experiments, guardrails, and a way back.
• Run continuous discovery: talk to buyers and merchants regularly, watch real sessions, and test ideas with prototypes before committing engineering time.
• Make decisions with data: define the metrics that matter for each surface, read the funnel yourself, and let evidence, not opinion, settle debates.

Requirements

• 4–6 years of experience in Product Management, preferably owning Search, Discovery, Product Pages, Conversion, or other customer-facing product experiences within a live consumer or e-commerce product.
• Proven experience driving product metrics and business outcomes, with the ability to explain what changed, why it changed, and how the impact was measured.
• AI-native mindset with hands‑on experience using AI tools for data analysis, prototyping, research and interpreting product results.
• Experience working closely with Data Science and Machine Learning teams on Search, Ranking, or Recommendation with a clear understanding of product ownership and decision-making responsibilities.
• Hands‑on experience conducting User Research and Product Experiments, using insights to influence product decisions.
• Strong understanding of Arabic Search and Discovery, including Arabic spelling variations, dialects, transliteration, Arabic-English mixed queries, and search behavior.
• Demonstrated ownership of product outcomes, with the ability to work independently, take initiative, and move quickly in a fast‑paced environment.
• You simplify: you cut before you add.
• Fluent in Arabic and English, both written and spoken.
• Preferred: Experience building a product, feature, or business from 0-to-1, either as a founder, early‑stage team member, or founding product team member.