Process Assistant Operations

Amazon; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading e-commerce company is seeking an experienced Process Assistant to work at their fulfillment center in Jeddah, Saudi Arabia. The position involves operational support across various departments, ensuring efficiency in delivery processes. Candidates should have experience with Microsoft Office, leadership skills, and be available for flexible hours, including nights and weekends. This role offers an opportunity to contribute to continuous improvement initiatives.

Qualifications

• Experience working with computers and Microsoft Office applications.
• Experience leading teams and working in a flexible scheduling environment.
• Excellent written and verbal communication skills to coach and assist team members.

Responsibilities

• Support and manage departmental duties including labor allocation.
• Provide coverage for Area Managers and track labor hours.
• Ensure area performance by tracking, reporting, and feedback on associate performance.

Skills

Computer skills

Team leadership

Communication skills

Tools

Microsoft Office

Job description

Overview

Job ID: 3154877 | Amazon Commercial Services Pty Ltd

We’re seeking for an experienced Process Assistant to join the team at our Jandakot Fulfillment Center for a position on the Night shift from 5:15pm - 3:15am.

The Process Assistants will support the Area Manager, and will hold responsibilities in one of the following process areas within the Fulfillment Center Operations: Receive, stow, pick, pack or ship. You\'ll have the opportunity to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.

Key Responsibilities

• Support and work in all departments as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties etc
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Fully understanding workflow and daily production goals
• Assisting in keeping work area clean and organised
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times

Basic Qualifications

• Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
• Experience leading teams
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Availability to work 38 hours+/week, and overtime as required
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Preferred Qualifications

• Experience directly managing others
• Experience with performance metrics and lean process improvement
• Experience within a distribution center, logistics, or manufacturing environment

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.