Principal Technical Deployment Strategist, Arabic Speaking

Salesforce.com; Riyadh; On-site; SAR 350,000 - 550,000; Full time

Job summary

Salesforce.com in Riyadh is seeking Deployment Strategists who will own end-to-end customer engagements across the value lifecycle, defining AI strategy and architecting solutions with Data Cloud and Agentic AI capabilities.

You will lead workshops, coordinate with Forward Deployed Engineers, manage timelines, and drive measurable adoption while communicating business value to senior stakeholders in Arabic and English.

Qualifications

• 4+ years of experience in strategic solutioning, technical advisory or delivery leadership for enterprise cloud or SaaS technology.
• Degree in Computer Science or related field.
• Prior customer-facing delivery experience (consulting, professional services, or technical advisory).
• Understanding of Salesforce platform and Data Cloud/Agentic AI capabilities.
• Programming knowledge in Python, JavaScript, Java, or Apex.
• Experience leading AI/ML solution design, agentic AI strategy and responsible AI practices.
• Strong project/programme management skills in ambiguous environments.
• Willingness to travel to customer sites.
• Business-level proficiency in Arabic and English.

Responsibilities

• Lead end-to-end customer engagements across the complete value lifecycle, owning outcomes at every stage.
• Define the customer’s Agentic AI strategy and roadmap; run design workshops and analysis.
• Oversee delivery timelines, risk management and stakeholder communication across engagements.
• Own adoption, consumption and expansion metrics within your scope.
• Coordinate with Forward Deployed Engineers to align strategy with execution.
• Develop AI-enabled solutions using tools like Cursor and Vibes to accelerate delivery.
• Manage relationships with senior stakeholders and present business-value outcomes.

Skills

Strategic solutioning

Delivery leadership

Program management

Customer facing

Arabic and English proficiency

Technical advisory

Education

CS degree

Tools

Python

JavaScript

Java

Apex

Job description

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Sales Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce Salesforce is hiring Deployment Strategists Strategic Builders who are customer-facing advisors who define AI strategy shape agentic solutions and drive measurable adoption for enterprise customers You ll work as part of a delivery team alongside Forward Deployed Engineers translating complex business challenges into agentic AI deployments that go live and generate real value Engagements are focused and time-bound typically 12 weeks or less and may span a single strategic account or multiple customers simultaneously Your impact isn t just getting to deployment It ensures customers realise lasting scalable value from the solutions your team builds

Key Responsibilities

• Full Lifecycle Ownership Lead end-to-end customer engagement across the complete value lifecycle Identify Commit Deploy Consume owning outcomes at every stage not just discovery or deal closure
• AI Strategy amp Architecture Define the customer s Agentic AI strategy and roadmap Lead design workshops agent design sessions and jobs-to-be-done analysis Architect solutions spanning Salesforce s agentic AI platform Data Cloud and enterprise systems with responsible AI governance baked in from the start
• Deployment Oversight amp Program Management Manage engagement delivery end-to-end timelines stakeholder communication risk escalation and progress reporting You are the operational backbone of your delivery team ensuring nothing falls through the cracks
• Adoption amp Consumption Own adoption consumption and expansion metrics within your engagement scope Identify blockers early and develop strategies to drive measurable value realization
• Delivery Team Coordination Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution Keep the team focused unblocked and on track to hit delivery milestones
• AI-Supported Development You ll be developing real customer solutions supported by leading-edge AI tools Including Cursor Claude and our coding products like Vibes to accelerate development
• Customer Stakeholder Management Serve as the primary customer-facing contact building trust-based relationships with senior stakeholders and present proposals decisions and outcomes in terms of business value not just technical detail
• AI Readiness Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
• Product Feedback Loop Synthesise field insights and translate them into actionable product feedback that influences Salesforce s Agentic AI platform roadmap

Required Qualifications

• 4 years experience in strategic solutioning technical advisory or delivery leadership or programme management for enterprise cloud or SaaS technology
• You have a degree in Computer Science or a related field
• Prior customer-facing delivery experience consulting professional services or technical advisory - this is a requirement not a nice-to-have
• Demonstrated understanding of the Salesforce platform and ecosystem including Agentic AI capabilities and Data Cloud
• Working knowledge of one or more programming languages Python JavaScript Java or Apex
• Proven ability to lead and own complex ambiguous engagements end-to-end from discovery through to measurable outcomes
• Experience leading AI LLM solution design including agentic AI strategy conversation design and responsible AI practices
• Strong project and programme management skills ability to run multiple workstreams manage stakeholder expectations and keep delivery on track in ambiguous environments
• Ability to travel to customer sites as needed to ensure client success
• Business level proficiency in Arabic and English
• Computer Science CS degree or related

Preferred Experience

• Experience with Salesforce Data Cloud Agentforce platform and Salesforce CRM Sales Service Marketing
• Experience designing and deploying AI solutions in regulated industries e g public sector financial services healthcare
• Salesforce platform certifications e g Data Cloud Consultant Agentforce Specialist Application Architect or similar platform certifications such as Microsoft Oracle or similar platforms
• Background in change management organisational design or enterprise transformation
• Experience with AI ML concepts beyond LLMs including NLP RAG architectures and model evaluation frameworks
• A get-things-done mindset with strong bias for action comfortable operating in unstructured fast moving environments

Unleash Your Potential

When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love

Accommodations

If you need a reasonable accommodation during the application or the recruiting process please submit a request via this Accommodations Request Form

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all nbsp 4+ years experience in strategic solutioning, technical advisory, or delivery leadership for enterprise cloud or SaaS technology You have a degree in Computer Science or a related field Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex Proven ability to lead and own complex, ambiguous engagements end-to-end from discovery through to measurable outcomes Experience leading AI/ML solution design, including agentic AI strategy, conversation design, and responsible AI practices Strong project and programme management skills ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments Ability to travel to customer sites as needed to ensure client success Business level proficiency in Arabic and English Computer Science (CS) degree or related.Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing) Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare) Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms. Background in change management, organisational design, or enterprise transformation Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks A get-things-done mindset with strong bias for action comfortable operating in unstructured fast moving environments