Patient Care Intern - Enrollment & Field Support

Axios International; Riyadh; Presencial; SAR 18 000 - 30 000; Tempo integral

Resumo da oferta

Axios International seeks an Intern - Patient Care to support and manage Patient Support Programs, ensuring timely, compassionate assistance across the patient treatment journey.

The role involves liaising with stakeholders, coordinating enrollments, maintaining records, and supporting field visits. Travel to clients and partners is expected; strong commitment to compliance and quality care is essential.

Qualificações

• Degree or diploma in medical field or social work.
• 0–1 year of working experience in healthcare or NGO is ideal.
• Experience in data monitoring and management is an advantage.
• Experience coordinating and handling logistics/supply chain is an advantage.
• Experience in customer service management.

Responsabilidades

• Assist the line manager and program team in managing Patient Support Programs by liaising with key stakeholders.
• Ensure timely enrolment of eligible patients in accordance with workflow and program timelines.
• Educate and coordinate with patients to facilitate seamless enrollment.
• Maintain accurate patient files and timely submission per standards.
• Accompany team on visits to healthcare providers, pharmacies, or patient sites.
• Ensure patients receive medications efficiently and without delay.
• Prepare and maintain program performance reports with team collaboration.
• Maintain electronic records related to patient data and QA.
• Participate in training including product training and pharmacovigilance.
• Report adverse events or product complaints as per SOPPs.
• Perform admin duties related to program operations.
• Use Axios PMS for all program activities.
• Understand and apply Axios policies and procedures.
• Promote escalation protocols for deviations/non-compliance.
• Support governance and operational monitoring across Axios programs.

Conhecimentos

Job knowledge

Quality focus

Adaptability

Dependability

Teamwork

Formação académica

Degree/diploma in medical field or social work

Descrição da oferta de emprego

Axios International seeks an Intern - Patient Care to support and manage Patient Support Programs, ensuring timely, compassionate assistance across the patient treatment journey.

The role involves liaising with stakeholders, coordinating enrollments, maintaining records, and supporting field visits. Travel to clients and partners is expected; strong commitment to compliance and quality care is essential.