Oracle FLEXCUBE Technical Support Consultant (L2/L3)_Al Kobar/KSA_WFO

bTranz Technological Solutions Private Limited; Al Khobar; On-site; SAR 240,000 - 420,000; Full time

Job summary

bTranz Software Solutions is seeking an Oracle FLEXCUBE Technical Support Consultant (L2/L3) for WFO in Al Kobar, KSA. The role focuses on providing L2/L3 support for Oracle FLEXCUBE core banking applications, troubleshooting production issues, analyzing logs and database errors, and coordinating with multiple teams to ensure timely resolution.

The ideal candidate will have hands-on experience with Oracle FLEXCUBE 14.x Core Banking, CASA, IC, GL modules, and a strong background in SQL/PLSQL data

Qualifications

• Oracle FLEXCUBE and core banking knowledge.
• Experience with L2/L3 production support and incident management.
• Experience in troubleshooting Oracle FLEXCUBE applications.

Responsibilities

• Provide L2/L3 support for Oracle FLEXCUBE applications.
• Troubleshoot production issues and resolve incidents within SLA.
• Analyze application logs, database errors, and transaction failures.
• Support CASA, IC, GL, EOD, OBPM, OBBRN, and OBMA modules.
• Perform SQL/PLSQL data analysis and fixes.
• Coordinate with business, technical, and vendor teams for issue resolution.
• Monitor and support EOD batch processing activities.

Skills

Oracle PL/SQL

Java

Oracle FLEXCUBE 14.x Core Banking

OBMA

OBPM

OBBRN

CASA

IC

GL Modules

EOD Batch Support

L2/L3 Production Support

Job description

Oracle FLEXCUBE Technical Support Consultant (L2/L3)_Al Kobar/KSA_WFO

• Full-time

bTranzSoftware Solutions is an ERP and Mobile Application Development company, which offers a wide range of services across Oracle ERP, VAT and Cloud Services along with Mobile Application Development. With its presence in multiple countries, it offers its services across the globe with most of their customers reside in UAE and EAST African Countries.It's a company professionally managed by team of highly experienced technocrats having over a decade of experience. Our innovative, qualified and experienced team brings together knowledge, experience and processes which enables us to deliver a solution which is the best value proposition for our customers. For more information please logon to https://www.btranz.com

We are looking for Sr.Technical Consultant_WFO_KSA

Required Skills:

• Oracle PL/SQL
• Java
• Oracle FLEXCUBE 14.x Core Banking
• OBMA, OBPM, OBBRN
• CASA, IC, GL Modules
• EOD Batch Support
• L2/L3 Production Support

Responsibilities:

• Provide L2/L3 support for Oracle FLEXCUBE applications.
• Troubleshoot production issues and resolve incidents within SLA.
• Analyze application logs, database errors, and transaction failures.
• Support CASA, IC, GL, EOD, OBPM, OBBRN, and OBMA modules.
• Perform SQL/PLSQL data analysis and fixes.
• Conduct root cause analysis and recommend permanent solutions.
• Coordinate with business, technical, and vendor teams for issue resolution.
• Monitor and support EOD batch processing activities.

Preferred:

• Experience with Oracle FLEXCUBE implementation/support projects.
• Knowledge of payment systems and core banking operations.

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