Operations Manager

Alliance Recruitment Agency; Al Jubayl; On-site; SAR 240,000 - 360,000; Full time

Job summary

Alliance Recruitment Agency is seeking an experienced Operations Manager to lead and optimize our organizational processes in Saudi Arabia. You will supervise staff, manage budgets, and drive initiatives to improve efficiency and customer service quality.

The role demands strong leadership, budgeting acumen, excellence in communication, and the ability to coordinate cross-functional teams while ensuring compliance and performance metrics are met.

Qualifications

• Proven work experience as an Operations Manager or in a similar leadership role.
• Strong knowledge of organizational effectiveness and operations management principles.
• Hands-on budgeting, forecasting, and financial management.
• Familiarity with business and financial principles.
• Exceptional communication, interpersonal, and leadership skills.
• Strong organizational skills with the ability to manage and prioritize multiple tasks.
• Proficiency in monitoring overall company activities and supervising staff to achieve organizational goals.

Responsibilities

• Implement and oversee effective operational processes across the organization.
• Ensure all operations are executed in a cost-effective and efficient manner.
• Improve operational management systems, processes, and best practices.
• Maintain legal compliance in all organizational processes.
• Manage budgets, prepare forecasts, and monitor financial performance.
• Perform quality control checks and monitor key production KPIs.
• Recruit, train, and supervise staff to ensure efficient workflows and team performance.
• Develop strategies to enhance customer service quality.
• Drive continuous improvement initiatives to enhance operational efficiency.

Skills

Leadership

Budgeting

Forecasting

Operations Mgmt

Communication

Org Skills

KPI tracking

Job description

Key Responsibilities

• Implement and oversee effective operational processes across the organization.
• Ensure all operations are executed in a cost-effective and efficient manner.
• Improve operational management systems, processes, and best practices.
• Maintain legal compliance in all organizational processes.
• Manage budgets, prepare forecasts, and monitor financial performance.
• Perform quality control checks and monitor key production KPIs.
• Recruit, train, and supervise staff to ensure efficient workflows and team performance.
• Develop strategies to enhance customer service quality.
• Drive continuous improvement initiatives to enhance operational efficiency.

Key Requirements

• Proven work experience as an Operations Manager or in a similar leadership role.
• Strong knowledge of organizational effectiveness and operations management principles.
• Hands‑on experience in budgeting, forecasting, and financial management.
• Familiarity with business and financial principles.
• Exceptional communication, interpersonal, and leadership skills.
• Strong organizational skills with the ability to manage and prioritize multiple tasks.
• Proficiency in monitoring overall company activities and supervising staff to achieve organizational goals.

Preferred Skills and Competencies

• Analytical and problem-solving abilities to identify operational inefficiencies and implement effective solutions.
• Proven ability to foster a positive and collaborative work environment.
• Proficiency in using tools for KPI tracking and reporting.