OTR Operations Lead - Warehousing & Logistics

Afaq - Warehouse Branch; Riyadh; On-site; SAR 150,000 - 210,000; Full time

Job summary

Afaq - Warehouse Branch in Riyadh seeks a Team Lead for UTR/OTR operations in KSA. You will manage daily end-to-end operations for one large site or a mix of smaller sites, ensuring customer-facing metrics and safety standards while maintaining team morale.

You will lead performance initiatives, develop training plans for pickers, and partner with merchants to continuously improve processes and drive sustained performance gains. Fluency in English is preferred.

Qualifications

• Bachelor’s degree
• Experience in customer-facing environment warehousing logistics or manufacturing
• Bachelor’s degree or experience with data analytics and interpreting data using advanced Excel strategies

Responsibilities

• Manage end-to-end UTR/OTR operations on a daily basis for one large site or multiple small sites
• Supervise store operations and ensure customer-facing metrics are met while upholding safety and team morale
• Drive performance management and develop training plans for pickers
• Collaborate with merchant stakeholders to improve operations and performance
• Conduct 4M/5S and Safety GEMBA audits daily and stand-in for Area Manager

Skills

Data analytics

Advanced Excel

Customer-facing experience

Education

Bachelor’s degree

Job description

Afaq - Warehouse Branch in Riyadh seeks a Team Lead for UTR/OTR operations in KSA. You will manage daily end-to-end operations for one large site or a mix of smaller sites, ensuring customer-facing metrics and safety standards while maintaining team morale.

You will lead performance initiatives, develop training plans for pickers, and partner with merchants to continuously improve processes and drive sustained performance gains. Fluency in English is preferred.