Operations Engineer - Facility Management

Client of Eram Talent; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Client of Eram Talent seeks an Operations Engineer to oversee the NEOM Primary Nursery Facility's electro-mechanical systems and services. You will monitor performance, coordinate maintenance, and ensure safety, efficiency, and reliability across facility operations.

You will lead response to emergencies, analyze system data, and drive continuous improvement in energy efficiency and user satisfaction while coordinating with service providers for janitorial, horticulture, pest control, waste, and

Qualifications

• Bachelor's degree in Electrical, Mechanical, or Electro-Mechanical Engineering.
• 4–6 years of experience in Facility Management or Facility Operations.
• Experience operating MEP and electro-mechanical systems.

Responsibilities

• Supervise and coordinate daily operation of all MEP and electro-mechanical systems.
• Monitor and control equipment such as MCCs, pumps, VFDs, fans, instrumentation, gensets, AHUs, chillers.
• Plan operational activities and coordinate maintenance and projects.
• Inspect and monitor system performance for readiness and compliance.
• Investigate alarms and set points; implement corrective actions.
• Respond to emergencies and outages.
• Support RCA investigations and corrective actions.
• Manage contractors delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
• Address customer concerns and monitor service delivery against KPIs.

Skills

Communication skills

Leadership

Coordination

Analytical thinking

Customer service

Technical troubleshooting

Root Cause Analysis (RCA)

Read technical drawings

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

MEP systems

Job description

The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services including Janitorial, Horticulture, Pest Control, Waste Management and Office Services. The Operations Engineer will ensure the safe, efficient and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints and continuously identify opportunities to improve facility performance, energy efficiency and end-user satisfaction.

Key Responsibilities

• Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility
• Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers and related systems
• Plan operational activities, establish priorities, and coordinate maintenance and project-related works
• Conduct regular inspections and monitor system performance to ensure facility readiness, reliability and compliance with operational requirements
• Analyze system performance, operating parameters, alarms and set points and implement corrective actions and improvement initiatives
• Respond promptly to emergencies, major faults, equipment failures and operational interruptions
• Support Root Cause Analysis (RCA) incident investigations, commissioning activities and the implementation of corrective actions
• Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management and Office Services
• Ensure customer satisfaction by resolving complaints, high-priority tickets and recurring operational issues while monitoring service delivery against KPIs

Qualifications

• Bachelor s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field. 4 6 years of experience in Facility Management, Facility Operations, or a similar role.
• Proven experience in the operation and monitoring of MEP and electro-mechanical systems.
• Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation.
• Ability to read and interpret technical drawings and understand MEP commissioning procedures.
• Experience in contractor management, service provider coordination, and KPI monitoring.
• Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes.
• Good communication, leadership, coordination, analytical, and customer service skills.
• Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.