Operations Duty Manager

Tibah Airports Operation Co.; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Tibah Airports Operation Co. is seeking an Operations Duty Manager in Saudi Arabia to oversee daily airport operations across airside, landside and terminal areas during assigned shifts.

You will act as the senior on‑duty authority ensuring safety, security and high service standards, and coordinate responses to incidents and disruptions. We require a Bachelor’s in Airport Management (or Diploma with extensive experience) and an Airport Duty Management certification, with at least five years in

Qualifications

• Bachelor's degree in Airport Management or related field; diploma may be considered with extensive experience.
• Airport Duty Management / Operations Certification.
• Minimum 5 years in airport operations, with at least 1 year in a supervisory/duty management role.
• Fluent Arabic and professional English.
• Proficiency in airport systems and procedures (AODB, FIDS, RMS).

Responsibilities

• Supervise terminal, landside, and airside operations during the shift.
• Ensure compliance with procedures, safety regulations, and service standards.
• Act as senior on-duty contact point for stakeholders.
• Respond to disruptions and emergencies with timely resolutions.
• Conduct routine inspections of terminal, ramp, apron, and landside areas.
• Coordinate resources during delays, diversions, or cancellations.
• Monitor airport systems and document shift handovers.
• Maintain shift reports for senior management.
• Support safety and security management systems.

Skills

Airport operations

Leadership

Emergency planning

Customer service

Airside/terminal safety

Education

Bachelor’s degree in Airport Management

Diploma in Aviation Operations

Tools

AODB

FIDS

RMS

MS Office

Incident reporting tools

Job description

Job Purpose

To manage and oversee daily airport operations across airside, landside, and terminal areas during assigned shifts.

The Operations Duty Manager ensures safety, security, operational continuity, and high service standards, acting as the senior-most on-duty authority and escalation point for incidents, irregularities, or emergencies.

Responsibilities

• Supervise and coordinate terminal, landside, and airside operations during the shift.
• Ensure compliance with operational procedures, safety regulations, and service standards.
• Act as the senior on-duty contact point for all airport stakeholders.
• Respond to operational disruptions, incidents, or emergencies, ensuring timely resolution or escalation.
• Conduct routine inspections of terminal areas, ramp, apron, and landside to identify issues or hazard.
• Coordinate resources and operational adjustments in case of flight delays, diversions, or cancellation.
• Monitor airport systems.
• Lead and document shift handovers, including key operational issues and decisions made.
• Maintain and submit detailed shift reports to senior management.
• Support and implement the airport’s safety and security management systems.

Education requirements

Bachelor’s degree in Airport Management, Aviation, or a related field.

Diploma in Aviation Operations with extensive experience may be considered.

Certification Requirements

Airport Duty Management / Operations Certification.

Experience

Minimum 5 years in airport operations, with at least 1 year in a supervisory or duty management role.

Languages

Arabic (Fluent), English (Professional).

Technical Skills

Proficiency in AODB, FIDS, RMS, and other airport operational systems.

Knowledge of ICAO, IATA, and local regulatory (GACA or equivalent) standards.

Strong understanding of airport procedures, emergency planning, and customer service.

Familiarity with airside and terminal safety regulations.

Computer literacy (MS Office, incident reporting tools).