Operations Duty Manager

Tibah Airports Operation | طيبة لتشغيل المطارات; Medina; On-site; SAR 312,000 - 469,000; Full time

Job summary

Tibah Airports Operation | طيبة لتشغيل المطارات is seeking an Operations Duty Manager to oversee daily airport operations across airside, landside, and terminal areas. This role acts as the senior on-duty authority, ensuring safety, security, and service standards while coordinating responses to incidents and emergencies.

The candidate will supervise terminal, landside, and airside activities, conduct routine inspections, and produce shift reports for senior management.

Qualifications

• Minimum 5 years in airport operations, with at least 1 year in a supervisory role.
• Bachelor's degree in Airport Management or Aviation.
• Diploma in Aviation Operations may be considered with extensive experience.

Responsibilities

• Supervise and coordinate terminal, landside, and airside operations during the shift.
• Ensure compliance with operational procedures, safety regulations, and service standards.
• Act as the senior on-duty contact point for all airport stakeholders.
• Respond to operational disruptions, incidents, or emergencies, ensuring timely resolution or escalation.
• Conduct routine inspections of terminal areas, ramp, apron, and landside to identify issues or hazards.
• Coordinate resources and operational adjustments in case of flight delays, diversions, or cancellations.
• Monitor airport systems.
• Lead and document shift handovers, including key operational issues and decisions made.
• Maintain and submit detailed shift reports to senior management.
• Support and implement the airport's safety and security management systems.

Education

Bachelor's degree in Airport Management

Diploma in Aviation Operations

Tools

AODB

FIDS

RMS

MS Office

Incident reporting tools

Job description

Job Purpose

To manage and oversee daily airport operations across airside, landside, and terminal areas during assigned shifts. The Operations Duty Manager ensures safety, security, operational continuity, and high service standards, acting as the senior-most on-duty authority and escalation point for incidents, irregularities, or emergencies.

Responsibilities

• Supervise and coordinate terminal, landside, and airside operations during the shift
• Ensure compliance with operational procedures, safety regulations, and service standards
• Act as the senior on-duty contact point for all airport stakeholders
• Respond to operational disruptions, incidents, or emergencies, ensuring timely resolution or escalation
• Conduct routine inspections of terminal areas, ramp, apron, and landside to identify issues or hazard
• Coordinate resources and operational adjustments in case of flight delays, diversions, or cancellation
• Monitor airport systems.
• Lead and document shift handovers, including key operational issues and decisions made
• Maintain and submit detailed shift reports to senior management
• Support and implement the airport's safety and security management systems

Education requirements

• Bachelor's degree in Airport Management, Aviation, or a related field
• Diploma in Aviation Operations with extensive experience may be considered

Certification Requirements

Airport Duty Management / Operations Certification.

Experience

Minimum 5 years in airport operations, with at least 1 year in a supervisory or duty management role.

Languages

Arabic (Fluent), English (Professional).

Technical Skills

• Proficiency in AODB, FIDS, RMS, and other airport operational systems
• Knowledge of ICAO, IATA, and local regulatory (GACA or equivalent) standards
• Strong understanding of airport procedures, emergency planning, and customer service
• Familiarity with airside and terminal safety regulations
• Computer literacy (MS Office, incident reporting tools)