Operations Center Operator

شركة نقل المياه Water Transmission Company; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

Water Transmission Company in Riyadh seeks an Operations Technician to conduct shift operations, monitor pipelines, and consolidate operational reports ensuring reliable water transmission systems.

The role emphasizes adherence to safety, quality, and environmental standards, with responsibilities spanning incident investigations, capacity planning, and continuous improvement initiatives.

Qualifications

• 0 to 3 years of relevant experience.

Responsibilities

• Identify opportunities for continuous improvement of operations' systems, practices, cost optimization, and productivity & efficiency improvement.
• Ensure compliance with applicable laws, rules, regulations, and standards within WTTCO and related functions.
• Escalate problems to ensure cases are closed efficiently and timely.
• Ensure all work is carried out efficiently, in line with annual business plans, goals, processes, and instructions.
• Assist in daily shift operation schedules based on demand forecast, system capacity, and maintenance plans.
• Assist in capacity gap analysis and allocating internal teams per shift or appoint external parties to operate the transmission system properly.
• Investigate encroachments, shutdowns, and performance variances and contribute to mitigation actions.
• Coordinate between Central Control Room (CCR) and Local Control Room (LCR) for efficient operation.
• Consolidate operation, accident, and shutdown reports; analyze schedule efficiency and performance.
• Assess water quality, cooling systems, and pump oil systems performance to identify gaps.
• Compare forecast with actual consumption and develop reports for next year's water forecast.
• Support planning and design of rehabilitation and replacement of transmission systems equipment.
• Solve complex issues escalated from CCR or LCR without interrupting operations.
• Comply with safety, quality, and environmental procedures to guarantee safety and high-quality service.

Education

Diploma's Degree in Technical or relevant fields

Job description

Sector Operations & Maintenance Division Transmission Systems

Department Operations

Reporting to Operations Center Supervisor

Direct Reports N/A

Job Purpose

The job holder is responsible for conducting the operations activities, including shift operation schedule development, pipelines monitoring capacity gap analysis, and operational reports consolidation in order to ensure the proper functioning of the system.

Key Functional Accountabilities

• Identify opportunities for continuous improvement of Operations' systems, practices, cost optimization, and productivity & efficiency improvement.
• Ensures compliance with all applicable laws, rules, regulations, and standards within WTTCO and related functions such as but not limited to (HC, HSSE, Risk, Cybersecurity, etc..).
• Escalate problems to ensure case/issue is closed efficiently and in a timely manner.
• Ensure that all work is carried out efficiently, in line with the annual business plans, goals, policies, processes, procedures, and instructions.
• Participating in conducting daily shift operation schedules based on demand forecast, system capacity, shutdown schedule, the quantity of water supplied, and scheduled interruptions of water sources supplied transmitted for maintenance purposes.
• Participate in analyzing capacity gap analysis and help identify needed skills to effectively allocate internal teams per shift or appoint external parties to function the transmission system properly.
• Participating in investigating encroachments, shutdowns, and performance variances and contributing to prompt implementation of mitigation plan developed to initiate required corrective action steps.
• Participating in coordinating between the Central Control Room (CCR) and Local Control Room (LCR) to guarantee efficient operation in compliance with set plans, standards, and requirements.
• Participating in consolidating operation, accident, and shutdown reports, analyzing operations schedule efficiency and performance.
• Participating in assessing water quality, cooling systems, and pump oil systems performance to identify gaps in quality levels and systems efficiency.
• Participating in comparing the current forecast with actual consumption, issuinglessons learned, and developing reports that help create next year's water forecast.
• Participate in supporting in planning and designing all works about rehabilitation and replacement of transmission systems equipment.
• Solve complex issues escalated from CCR or LCR and promptly find adequate solutions without interrupting operation activities.
• Comply with safety, quality, and environmental procedures to guarantee employee safety, legislative compliance, and high-quality service.

Job Qualifications and Requirements

Knowledge and Experience

• 0 to 3 years of relevant experience.

Education and Certifications

• Diploma's Degree in Technical or relevant fields.