Online Consultant (English Speaking) - Full Time (Indian Nationals Preferred)

Work in USA; Riyadh Region; On-site; SAR 70,000 - 110,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Work in USA is seeking an Online Consultant (English Speaking) to join our team in Al Kharj, Saudi Arabia. This full-time role requires fluent English and strong customer service skills.

You will communicate with clients online, provide product information, troubleshoot issues, and help with inquiries. As part of the team, you will build strong client relationships, stay updated on products and policies, and collaborate to improve customer service processes.

Qualifications

• Fluent in English, both written and spoken.
• Minimum 2 years in customer service or sales roles.
• Ability to adapt to different communication styles.
• Strong problem-solving and quick-thinking abilities.
• Willingness to relocate or be based in Saudi Arabia with visa eligibility.

Responsibilities

• Communicate with clients through online channels (email, chat, social media).
• Provide product information, troubleshoot issues, and answer inquiries.
• Build relationships by understanding client needs and offering personalized solutions.
• Maintain up-to-date knowledge of company products, policies, and procedures.
• Collaborate with team to improve customer service processes.

Skills

Fluent English

Customer service

Communication

Problem solving

Adaptability

Job description

Online consultant vacancy in Al Kharj Saudi Arabia

Online Consultant (English Speaking) - Full Time (Indian Nationals Preferred). We are seeking an experienced Online Consultant to join our team in Al Kharj, Saudi Arabia. This is a full-time position, with a preference for Indian nationals who are fluent in English. As an Online Consultant, you will be responsible for providing excellent customer service and support to our online clients.

Responsibilities

• Communicate with clients through various online channels such as email, chat, and social media
• Provide product information, troubleshoot issues, and assist with any inquiries or concerns
• Build strong relationships with clients by understanding their needs and providing personalized solutions
• Utilize excellent communication skills to effectively convey information and build rapport with clients
• Stay updated on company products, services, policies, and procedures
• Collaborate with team members to continuously improve customer service processes

Requirements

• Must be fluent in English (both written and spoken)
• Minimum of 2 years experience in a customer service or sales role
• Excellent communication skills with the ability to adapt to different communication styles
• Strong problem-solving skills and the ability to think on your feet
• Must have own visa for employment in Saudi Arabia
• Accommodation will be provided by the company

We value diversity and encourage women to apply for this role.