Manager Service-3

Business Managment Company (BMC); Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Business Managment Company (BMC) is seeking a Telecom BSS/OSS Managed Services Ops Resource to oversee operations of OSS/BSS in the telecom sector. The role requires strong Linux admin skills, database knowledge, and incident management capabilities to ensure production stability.

The ideal candidate has a Bachelor's in CS/Telecom/Software Eng, 3+ years in OSS/BSS, and excellent English communication to coordinate with international teams and clients.

Qualifications

• Bachelor's degree or above in a related field (CS/Telecom/Software Eng).
• Familiarity with OSS/BSS domains such as CRM, Order Management, Inventory, Provisioning, Service Activation, Billing, Charging, and Network Management.
• 3+ years of experience in OSS/BSS operations, preferably with telecom operator projects.
• Strong Linux system administration, deployment, troubleshooting, log analysis, database operation/maintenance, and middleware management.
• Experience with Oracle, PostgreSQL, MySQL, or MariaDB preferred.
• Excellent troubleshooting and incident management skills; able to resolve production issues independently.
• Good English communication skills; able to work with international customers/teams.

Responsibilities

• Responsible for operations management of OSS/BSS in telecom environments.
• Monitor and maintain stability of BSS/OSS platforms; manage incidents and escalations.
• Collaborate with international customers and technical teams to ensure service quality.

Skills

OSS/BSS domain knowledge

Linux system administration

Incident management

Troubleshooting & log analysis

Database operations (Oracle/PostgreSQL

MySQL/MariaDB

English communication

Education

Bachelor's degree in CS/Telecom/Software Eng

Tools

Oracle DB

PostgreSQL

MySQL

MariaDB

Job description

Responsible for operations management of business support systems (BSS) and operational support systems (OSS) in the telecommunications sector.

Telecom BSS/OSS Managed Services Ops Resource

Skills

1. Bachelor's degree or above in Computer Science, Telecommunications, Software Engineering, or a related field.
2. Familiarity with OSS/BSS domains such as CRM, Order Management, Inventory, Provisioning, Service Activation, Billing, Charging, and Network Management is preferred.
3. 3+ years of experience in OSS/BSS system operation and maintenance, preferably with experience in telecom operator projects.
4. Strong experience in Linux system administration, application deployment, troubleshooting, log analysis, database operation and maintenance, and middleware management.
5. Experience with databases such as Oracle, PostgreSQL, MySQL, or MariaDB is preferred.
6. Strong troubleshooting and incident management skills, with the ability to independently analyze and resolve production issues.
7. Good English communication skills and the ability to work directly with international customers and technical teams.