Luxury Dining Server – Guest Experience Lead

Fairmont Hotels & Resorts; Umluj; On-site; SAR 67,000 - 112,000; Full time

Benefits offered by this job

Accommodation

Meals

Transportation provided

Job summary

Fairmont The Red Sea in Umluj, Saudi Arabia, seeks a Guest Service professional to deliver courteous luxury F&B service. You will anticipate guest needs, present menus, and maintain product knowledge to ensure exceptional satisfaction.

The role requires strong English, attention to detail, and the ability to work in a fast-paced, high-service environment. Responsibilities include handling feedback, coordinating with Front and Back of House, maintaining service standards, and supporting daily

Qualifications

• This position is open to Saudi Nationals only.
• Minimum of 1–2 years of experience in a similar role, preferably within a luxury hospitality environment.

Responsibilities

• Provide courteous, professional, and efficient food and beverage service at all times.
• Anticipate guest needs, preferences, and expectations to exceed satisfaction.
• Present menus proactively and explain dishes and beverages.
• Maintain strong product knowledge of menu items and beverages.
• Handle guest feedback professionally and report concerns to the Manager on Duty.
• Serve and clear food and beverage items in a timely and unobtrusive manner.
• Ensure tables are properly set, cleared, and reset according to service standards.
• Support team members with food running, table service, and station refills.
• Act as a link between Front of House and Back of House to ensure smooth service flow.
• Follow opening/closing checklists; maintain cleanliness of service stations.
• Support daily financial targets and follow company procedures for cash handling.

Skills

English (fluent)

Interpersonal skills

Guest engagement

Teamwork

Time management

Attention to detail

Professional appearance

Flexibility

Food safety knowledge

LQA/Forbes knowledge

Education

High school diploma

Job description

Fairmont The Red Sea in Umluj, Saudi Arabia, seeks a Guest Service professional to deliver courteous luxury F&B service. You will anticipate guest needs, present menus, and maintain product knowledge to ensure exceptional satisfaction.

The role requires strong English, attention to detail, and the ability to work in a fast-paced, high-service environment. Responsibilities include handling feedback, coordinating with Front and Back of House, maintaining service standards, and supporting daily