Logistics Quality Improvement Specialist

JD.com Inc.; Riyadh; On-site; SAR 90,000 - 150,000; Full time

Job summary

JINGDONG Logistics (JD Logistics) in Riyadh, Saudi Arabia, seeks a Logistics Quality Improvement professional to lead full-cycle quality management for a defined business line. You will oversee quality planning, control and continuous improvement, while analyzing data to drive corrective actions and prevent incidents.

The role requires strong data analysis, English communication, and familiarity with end-to-end logistics operations in the Saudi market.

Qualifications

• Proficient in data analysis and metrics.
• Familiar with logistics operations and Saudi market.
• Strong English communication skills.

Responsibilities

• Systematically build and maintain the quality standard system for a business line.
• Collect, organize and analyze operational data to identify issues and risks.
• Conduct root cause analysis for operational exceptions and drive improvements.
• Ensure compliance with company quality standards and conduct self-inspections.
• Plan and coordinate resources during holidays, promotions, and events.
• Respond to unplanned disruptions and mobilize resources to resolve issues.

Skills

Data analysis

End-to-end logistics

KPI delivery

English proficiency

Job description

JINGDONG Logistics (JD Logistics) in Riyadh, Saudi Arabia, seeks a Logistics Quality Improvement professional to lead full-cycle quality management for a defined business line. You will oversee quality planning, control and continuous improvement, while analyzing data to drive corrective actions and prevent incidents.

The role requires strong data analysis, English communication, and familiarity with end-to-end logistics operations in the Saudi market.