Logistics Manager - E-Commerce

Florose; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading e-commerce logistics company in Saudi Arabia is seeking an experienced E-Commerce Logistics Manager. The role involves managing end-to-end logistics operations, ensuring supply chain efficiency, and improving service quality. Candidates should have a minimum of 7 years of logistics experience, especially in e-commerce, and strong leadership skills. Proficiency in English and Arabic is required, along with experience in warehouse management and contract negotiation. This is a great opportunity to enhance customer experience and drive business growth.

Qualifications

• Minimum of 7 years of experience in logistics, with proven e-commerce logistics experience.
• Experience in managing warehouses and e-commerce order fulfillment operations.
• Strong knowledge of inventory management systems.

Responsibilities

• Lead and manage end-to-end e-commerce logistics operations.
• Develop and implement strategies for logistics operations.
• Negotiate contracts with shipping carriers and last-mile partners.
• Analyze operational costs and implement optimization initiatives.

Skills

E-commerce logistics expertise

Warehouse management

Analytical skills

Leadership

Communication skills

Problem-solving

Inventory management

Contract negotiation

Education

Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management

Tools

ERP systems

WMS systems

OMS systems

Job description

We are seeking an experienced E-Commerce Logistics Manager to lead end-to-end logistics operations, ensuring supply chain efficiency, fast execution, and high-quality delivery that supports business growth and enhances customer experience.

Key Responsibilities

• Lead and manage all e-commerce logistics operations end-to-end (warehousing, order fulfillment, shipping, delivery, and returns).
• Develop and implement logistics strategies that support scalability and growth across e-commerce channels.
• Manage and operate warehouses, ensuring efficient Picking, Packing, and Dispatch processes.
• Managing high-volume customer orders on an e-commerce platform, including same-day delivery operations.
• Negotiate and manage contracts with local and international shipping carriers and last-mile delivery partners.
• Oversee inventory management and ensure accuracy and system integration across ERP / WMS / OMS platforms.
• Improve delivery lead times (SLA) and reduce delays and return rates.
• Analyze operational costs and implement cost-optimization initiatives while maintaining service quality.
• Prepare and manage the logistics budget and monitor performance.
• Lead, develop, and evaluate logistics and operations teams.
• Ensure compliance with company policies, regulations, safety, and quality standards.
• Prepare periodic performance reports and KPIs and present them to senior management.
• Coordinate closely with Sales, Marketing, Customer Service, and Procurement teams.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 7 years of experience in logistics, including proven experience in e-commerce logistics.
• Proven experience in warehouse management and e-commerce order fulfillment operations.
• Experience in managing and training drivers, and allocating deliveries across different regions.
• Experience in tracking and monitoring order fulfillment from the point of purchase through to final delivery.
• Experience working with shipping carriers, express delivery companies, and Last Mile operations.
• Strong knowledge of ERP / WMS / OMS and inventory management systems.
• Experience working on e-commerce platforms and delivery applications.
• Strong analytical, planning, and decision-making skills.
• Excellent leadership and professional communication skills.
• Proficiency in English (spoken and written) and Arabic (spoken).